Restaurant Manager

Oetker Hotels; Capri; In loco; EUR 90.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Uniforms & laundry

Staff meals

Staff accommodation

Competitive salary

Career growth opportunities

Descrizione del lavoro

Hotel La Palma, Capri's premier luxury property managed by Oetker Hotels, invites a Restaurant Manager to lead Casa Tua and the rooftop Fuoco by Casa Tua experiences. You will ensure impeccable service, guest satisfaction, and seamless operation with the hotel leadership team.

The ideal candidate has extensive luxury-hospitality expertise, strong leadership, and a passion for service excellence. You will drive workforce planning, coaching, and performance management in a fast-paced, upscale

Competenze

• Significant experience in luxury hotels, fine dining, or international brands.
• Strong leadership and people management capabilities.
• Solid understanding of luxury service standards and guest recognition.

Mansioni

• Lead the restaurant operation to deliver exceptional dining experiences.
• Oversee team performance, scheduling, training, and development to ensure service excellence.
• Collaborate with Executive Chef and hotel leadership to meet financial targets and KPIs.
• Uphold LQA standards across all guest touchpoints and service sequences.

Conoscenze

Leadership

Guest service

Luxury hospitality

Training & development

Descrizione del lavoro

Hotel La Palma, Capri's first hotel, founded in 1822 and now reimagined as an elegant 50-room luxury property managed by Oetker Hotels, has partnered with Casa Tua since 2026 to create a distinctive collection of dining experiences. At the heart of this collaboration are Casa Tua, the signature restaurant; Fuoco by Casa Tua, the rooftop restaurant and bar; and Mare by Casa Tua, the seaside restaurant and beach club.

Casa Tua invites you to join its team and become part of a unique hospitality project, where talent is nurtured and professional growth is encouraged.

Missions

As Restaurant Manager, you will lead the overall restaurant operation, ensuring the delivery of exceptional dining experiences aligned with the highest luxury hospitality standards. You will be responsible for maintaining outstanding service quality, driving guest satisfaction, overseeing team performance, and ensuring full compliance with LQA standards.

The role is accountable for the effective leadership of the restaurant team, workforce planning, scheduling, talent development, and operational organization. Working in close collaboration with the Executive Chef and hotel leadership team, you will foster a culture of excellence, engagement, accountability, and continuous improvement while achieving departmental business objectives and financial targets.

Profile

The ideal candidate is an accomplished hospitality professional with significant experience in luxury hotels, fine dining establishments, or internationally recognized hospitality brands. A strong passion for service excellence, people leadership, and operational performance is essential.

The role requires extensive knowledge of luxury service standards, including LQA (Leading Quality Assurance) criteria, with the ability to embed these standards into every aspect of the guest journey. The successful candidate leads by example on the restaurant floor, ensuring impeccable service execution, attention to detail, and personalized guest recognition.

The Restaurant Manager is responsible for leading, developing, and motivating the team through effective coaching, performance management, succession planning, and continuous training initiatives. Particular emphasis is placed on fostering employee engagement, promoting teamwork, and cultivating a positive and inclusive working environment.

Strong expertise in workforce management is required, including scheduling, labor planning, rostering, productivity monitoring, holiday allocation, staffing level optimization, and ensuring appropriate team coverage according to business demands. Previous experience in recruitment, onboarding, performance evaluations, disciplinary procedures, and talent retention strategies is highly desirable.

The ideal candidate demonstrates a solid understanding of restaurant operations, service sequencing, VIP guest management, complaint resolution, upselling strategies, revenue enhancement, and quality assurance processes. He or she should be comfortable analyzing operational KPIs, forecasting business volumes, managing labor costs, and driving profitability while preserving exceptional guest satisfaction.

Excellent communication, leadership, and organizational abilities are essential, together with a hands-on approach, strong emotional intelligence, and the ability to effectively manage multiple priorities in a fast-paced luxury environment.

Benefits

• company-provided uniforms and laundry service
• complimentary meals in the staff restaurant based on scheduled shifts
• staff accommodation
• a competitive salary package
• opportunities for professional growth and career advancement