Area Service Network Lead: Growth & Partnerships

electrolux; Assago; In loco; EUR 34.000 - 41.000; Tempo pieno

Descrizione del lavoro

Electrolux Group in the Milan area seeks a results-driven professional to grow aftermarket sales and service development through independent service providers and Spare Parts Dealers. You will manage the Commercial Plan, support cross-functional teams, and optimize the service network to hit key KPIs and maintain accurate provider data.

Ideal candidates bring relevant industry experience, strong negotiation, and stakeholder management, with Italian fluency required and English welcome.

Competenze

• Relevant experience in a similar role, preferably in the same industry.
• Fluency in Italian is a must; fluent English is a plus.
• Willingness to take on responsibility and ability to drive topics independently.

Mansioni

• Execute the Commercial Plan (Spare Parts, Consumables & Accessories, Extended Warranty, Product Replacement) and strengthen partnerships with independent service providers (ISP) and Spare Parts Dealers.
• Ensure proper business support to related functions (spare parts delivery, B2B, training programs).
• Define and implement the service network setup to achieve targeted KPIs and maintain ISP information databases.
• Audit ISP organizations for capabilities and agree on improvement plans in collaboration with Quality & Technical Support.

Conoscenze

Negotiation

Stakeholder management

Analytical thinking

Communication

Problem solving

Formazione

Degree in Business Administration or Economics

Descrizione del lavoro

Electrolux Group in the Milan area seeks a results-driven professional to grow aftermarket sales and service development through independent service providers and Spare Parts Dealers. You will manage the Commercial Plan, support cross-functional teams, and optimize the service network to hit key KPIs and maintain accurate provider data.

Ideal candidates bring relevant industry experience, strong negotiation, and stakeholder management, with Italian fluency required and English welcome.