Application Engineer II

Kollmorgen Srl; Nova Milanese; On-site; EUR 45,000 - 65,000; Full time

Job summary

Regal Rexnord Italy is seeking a Field Application Engineer to provide customers and internal teams with high-quality technical support for Kollmorgen products and solutions. This role is fully onsite at the designated Regal Rexnord office in Lombardy, and collaboration with Sales, Product Management, and Engineering is required.

You will analyze technical issues, assist with drive sizing, product selection, and demonstrations; prepare records and training sessions; and travel for customer

Qualifications

• Degree in automation, electronics, electrical engineering or mechatronics.
• At least 3 years in application engineering, technical support, commissioning or similar.
• Experience with servo motors, drives, and feedback devices.
• Willingness to travel for customer support and training.

Responsibilities

• Assist in managing product, sales and service requests with customers.
• Analyze technical issues in installed applications and implement corrective actions.
• Collaborate with Sales, Engineering and Product Management for accurate requirements.
• Prepare records and documentation for product presentations; conduct training and demonstrations.
• Evaluate customer requirements and support proposals with technical and functional insights.
• Assist in testing and scheduling based on project specifications.
• Support sales with application analysis, servo-motor sizing and drive selection.

Skills

Field application support

Customer liaison

Technical problem solving

English communication

Education

Bachelor's degree in automation / electrical engineering / mechatronics

Tools

TIA Portal

Studio 5000

TwinCAT

CODESYS

EtherCAT

PROFINET

EtherNet/IP

Job description

Work Model: This is a fully onsite role, with work performed at your designated Regal Rexnord office.

The Field Application Engineer will provide customers and internal teams with high-quality technical support for Kollmorgen products and solutions. Support will be delivered by telephone, e-mail, remote connection, and on site, as required. This role reports directly to the local Application Engineering Leader and collaborates closely with Sales, Product Management, Global Market Management, Compliance, Marketing Communications, Engineering, and other relevant functions.

Key Responsibilities

• Assist in managing requests related to the company’s products, sales, and services, providing customers with the required technical support.
• Analyze technical issues in installed applications, identify and verify appropriate solutions, and implement corrective actions when required.
• Collaborate with the Sales team, Engineering, and Product Management to obtain accurate information on application requirements, system operation, and product management.
• Prepare relevant records, data, and documentation for product presentations; conduct training sessions to demonstrate new products and services; and support the Sales team in organizing product presentations, training sessions, and demonstrations.
• Evaluate customer application requirements and support the technical, technological, and functional aspects of proposals.
• Assist the Application Engineering Leader in performing the required tests and preparing detailed schedules based on project specifications.
• Support the Sales team with application analysis, servo-motor and drive sizing, product selection, and verification of proposed hardware and software configurations.

Background and Skills

• Degree or technical diploma in industrial automation, electronics, electrical engineering, mechatronics, or a related field.
• At least three years of relevant experience in application engineering, technical support, commissioning, or a comparable role in industrial automation.
• Good knowledge of rotary and linear servo motors, drives, feedback devices, and linear actuators.
• Practical experience with PLC and motion-control programming and configuration environments such as TIA Portal, Studio 5000, TwinCAT, and CODESYS.
• Knowledge of industrial communication protocols, including EtherCAT, PROFINET, and EtherNet/IP.
• Experience in sizing brushless servo motors and selecting drive systems for industrial automation applications.
• Strong analytical and problem-solving skills, with a structured and customer-oriented approach to technical issues.
• Ability to communicate effectively with customers and to collaborate with Sales, Engineering, Product Management, and other cross-functional teams.
• Good written and spoken English, including the ability to communicate clearly in technical contexts.
• Availability to travel for customer support, commissioning, testing, and training activities.

About Regal Rexnord

Regal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company’s electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company’s automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools. The Company’s end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture. Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.

At Regal Rexnord, our business purpose is to create a better tomorrow with sustainable solutions that power, transmit and control motion.

Our Values

Our values frame our culture - a shared understanding of how we think and act relative to our key stakeholders. We center our behaviors, actions and decisions around the following values: Integrity Responsibility Diversity, Engagement & Inclusion Customer Success Innovation with Purpose Continuous Improvement Performance Passion to Win …with a Sense of Urgency