Air Logistics Team Lead: Operations & Process Excellence

Kuehne+Nagel; Lonate Pozzolo; In loco; EUR 42.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Development opportunities

Team collaboration

Innovation culture

Flexible work environment

Descrizione del lavoro

Kuehne+Nagel in Lombardy (Lonate Pozzolo) is seeking a capable Lead for the import department in air logistics. You will oversee daily operations, manage performance, and coordinate cross-functional teams to ensure on-time shipments and SLA achievement.

The role requires 1–3 years in air logistics, strong leadership and communication, and fluency in English and Italian. The position offers stability, development opportunities, and exposure to international operations within a global freight

Competenze

• 1–3 years of experience in air logistics.
• Strong leadership and communication skills; adaptable and performance-driven.
• Solid knowledge of freight forwarding, air logistics operations and import regulations.
• Fluency in English and Italian.

Mansioni

• Lead and oversee the daily operations of the import department, ensuring smooth execution of all activities and achievement of service level targets.
• Manage team performance, workforce planning, resource allocation, and operational KPIs to drive productivity, service excellence, and continuous improvement.
• Act as the primary escalation point for customers and internal stakeholders, resolving complex operational issues and ensuring high customer satisfaction.
• Coordinate cross-functional teams, including Operational Care, Customer Care, Revenue Care, Customs, and Transportation partners, to ensure timely and accurate shipment execution.
• Build and maintain strategic relationships with airlines, carriers, gateways, and external service providers to secure capacity, optimize transport solutions, and manage supplier performance.
• Drive operational efficiency and cost optimization through process improvements, automation tools, consolidation strategies, route planning, and continuous review of transportation solutions.
• Ensure compliance with company policies, international trade regulations, customs requirements, quality standards, and health, safety, security, and environmental guidelines.
• Partner with senior management to develop and execute departmental strategies, monitor operational performance, and address risks, disputes, and service deviations proactively.

Conoscenze

Air logistics

Leadership

Communication

Import regulations

English

Italian

Descrizione del lavoro

Kuehne+Nagel in Lombardy (Lonate Pozzolo) is seeking a capable Lead for the import department in air logistics. You will oversee daily operations, manage performance, and coordinate cross-functional teams to ensure on-time shipments and SLA achievement.

The role requires 1–3 years in air logistics, strong leadership and communication, and fluency in English and Italian. The position offers stability, development opportunities, and exposure to international operations within a global freight