Account Manager

Lely; Colturano; Presencial; EUR 45 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Open work environment

Personal development and growth

Lely Academy

Resumo da oferta

Lely is seeking an Account Manager within the Distribution Channel Development team to be the primary contact for Lely Centers in the Colturano area. You will align commercial and service priorities, support professionalization and growth of the premium distribution channel, and coordinate with Center Managers, Sales Managers and Service Managers.

Key duties include engaging with Center management on development plans, budgets and KPIs, visiting Centers quarterly, and driving improvement plans

Qualificações

• Strong commercial focus and ability to drive development in both small and large businesses.
• Solid background in business management and experience in account management, network development or a comparable commercial role.
• Excellent communication skills with the ability to challenge, persuade and influence stakeholders while building partnerships.

Responsabilidades

• Act as liaison between Manager Propositions team and the Lely Centers, ensuring clear, centralized communication.
• Engage regularly with Lely Center management to review development agendas, five-year plans, budgets and KPIs; visit each Center at least quarterly.
• Support Centers in achieving budget targets and strategic goals by steering on KPIs and translating gaps into action plans.
• Provide input for Center improvement plans; use CRM data and market insights to support budgets and business development.
• Assist in creating and executing five-year development plans with Centers, including goals and priorities.
• Facilitate development of Sales and Service resources with Business Team specialists and promote customer-centric practices that strengthen market share and NPS/Customer Experience.

Conhecimentos

Account management

CRM communications

Stakeholder engagement

Market understanding

Travel readiness

Ferramentas

CRM software

ERP systems

Descrição da oferta de emprego

A sustainable, profitable and enjoyable future for dairy farmers by combining robotization, engineering and farmer knowledge. We believe in that.

That started 75 years ago with a dream of two brothers in Maassluis (The Netherlands). Since then, we have been an innovative leader in automated systems for dairy farmers around the world. With 2.300 specialized professionals, we are constantly working on new agricultural revolutions. We do this from our Campus in Maassluis, but also from other international offices. Together we have the goal: to make dairy farming interesting for the next generation.

Job Description

As Account Manager within the Distribution Channel Development team, you are the first point of contact for the Lely Centers in your area. You connect Lely's commercial and service priorities into one aligned approach and support the medium- and long-term professionalization, growth and performance of our premium distribution channel. You work closely with Lely Center Managers, Sales Managers and Service Managers and report to the Manager DCD.

Your main activities

• Act as the main liaison between the Manager Propositions team and the Lely Centers, ensuring clear, centralized and streamlined communication.
• Engage regularly with Lely Center management teams, both on-site and online, to review development agendas, five-year plans, annual budgets and KPIs. Each Lely Center should be visited at least once per quarter.
• Support Lely Centers in achieving budget targets and strategic goals by steering on agreed KPIs, identifying performance gaps and translating them into relevant action plans.
• Provide input for Lely Center improvement plans and use CRM data and market insights to support annual budget targets and business development.
• Support the Manager DCD in creating and executing five-year development plans with Lely Centers, including clear goals, priorities and follow-up actions.
• Facilitate the development of Sales and Service resources with Business Team specialists, guide proposition-focused activities for targeted customer groups, and promote customer-centric practices that strengthen market share and NPS/Customer Experience.

Qualifications

We would like you to apply if you

• Have a strong commercial focus and the ability to drive continuous development in both small and large businesses.
• Have a solid background in business management and experience in account management, network development or a comparable commercial role.
• Have excellent communication skills and the ability to challenge, persuade and influence stakeholders while building strong partnerships.
• Have strong technical and market understanding to support sound tactical and strategic decision-making.
• Are comfortable working with CRM, ERP and other sales, service and order-management tools.
• Are willing to travel regularly. Knowledge of the agricultural or dairy environment is an advantage. An intermediate level of English is required.

Additional Information

Our offer

• An open work environment with flexible working hours
• A conducive environment that encourages personal development and growth
• Our Lely Academy with a variety of training programs

The position will be aligned with a predefined salary band, which will be disclosed to the candidate during the interview.

Our cluster is in Colturano (MI), and it supports the distribution network of Lely Centers in South-East Europe and Turkey.

If you have any questions about the position or the procedure, do not hesitate and mail to [e-mail]