3PL Operational Specialist/Manager

Renrui HR; Milano; In loco; EUR 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

Renrui HR is seeking an Operations Manager to lead the daily management of a transit hub as part of its expansion into Europe. You will implement SOPs, supervise unloading, sorting and loading, and ensure high efficiency across operations.

Responsibilities include strategic hub planning, route design, vehicle scheduling, and capacity allocation based on daily volumes. Fluently use Italian and English with Mandarin being a plus to coordinate across stations and teams.

Competenze

• Associate degree or above in logistics management or a related field.
• Minimum 3 years of operations management experience in logistics, express delivery, warehousing, or 3PL.
• Fluent in Italian and English; Mandarin is a plus.
• Experience with hub operations, transit, vehicle dispatch and time-definite delivery is preferred.

Mansioni

• Oversee daily transit hub operations, implement SOPs and control on-site unloading, sorting and loading.
• Lead hub and route planning, scheduling vehicle shifts and capacity allocation based on volumes.
• Monitor core quality metrics: loss, damage, on-time departures, delays, and labor efficiency.
• Coordinate sorting, capacity deployment, and real-time dispatch to connect trunk and branch lines.

Conoscenze

Logistics management

Operations management

Route design & planning

On-site leadership

Cross-department coordination

English & Italian language

Stress resistance

Formazione

Associate degree in Logistics or related field

Descrizione del lavoro

Our client is one of the world's fastest-growing, tech-driven logistics giants that already dominates the e-commerce delivery space across Asia, Latin America, and the Middle East. They are now heavily investing to launch their European operations starting in Italy, offering a rare opportunity to build a business from scratch ('0 to 1') with the financial backing and stability of a multi-billion-dollar global enterprise.

Job Responsibilities

Responsible for the overall daily management of the transit hub. Formulate and implement standardized hub operating procedures (SOPs), and strictly control on-site operations (unloading, sorting, loading) to ensure high efficiency and execution standards.

Hub & Route Planning:

Lead the strategic planning for the transit hub. Formulate comprehensive plans for route design, vehicle shift scheduling, and capacity allocation based on daily volumes, peak seasons, and network layouts.

Operational Quality Control:

Strictly manage and monitor core operational quality metrics. Take full responsibility for controlling parcel loss rates, damage rates, on-time vehicle departures, transit delays, and labor efficiency to ensure high-quality service fulfillment.

Overall Operations Coordination:

Holistically coordinate sorting operations, capacity deployment, operational planning, and real-time monitoring/dispatching. Ensure seamless connections among trunk lines, branch lines, and network stations to minimize operational exceptions.

II. Qualifications

• Associate degree or above; majors in Logistics Management, Supply Chain Management, Industrial Engineering, or related fields are preferred. (Note: Bachelor's degree or above is legally required for Italian Blue Card sponsorship).
• Minimum of 3 years of operations management experience in logistics, express delivery, transportation, warehousing, hubs, or 3PL.
• Familiar with express delivery or logistics operational processes; understand core segments such as hub operations, transit operations, vehicle dispatch, route planning, loading/unloading, sorting, and time-definite management.
• Strong on-site management capabilities and stress resistance; able to adapt to a fast-paced, high-intensity, and highly volatile operational environment.
• Excellent cross-departmental communication and coordination skills; able to drive joint problem-solving across stations, transportation, hubs, and customer service.
• Possess a valid Italian work visa, or meet the requirements for working in Italy (e.g., eligible for an Italian Blue Card sponsor).
• Italian and English can be used as a working language; proficiency in Mandarin Chinese is highly preferred.