Dy ZOH / ZOH

Keka Inc.; Jaipur; On-site; INR 4,000,000 - 6,000,000; Full time

Benefits offered by this job

Performance incentives

Onboarding and training support

Job summary

SolarSquare is seeking a Zonal Operations Head in Jaipur to lead end-to-end rooftop solar project delivery across the state. You will manage Project Managers, Field Engineers, and Customer Delight professionals to ensure on-time installations with high quality and customer satisfaction.

The role emphasizes people management, execution excellence, and a relentless customer focus, with cross-functional coordination across Sales, Design, Supply Chain, and after-sales teams.

Qualifications

• BE/B.Tech or Diploma in Electrical, Mechanical, or Civil preferred.
• 8–15 years in project/field operations.
• 5+ years in people management.
• Strong leadership and communication abilities.
• Familiarity with project management tools, CRMs, Google Sheets/Excel.

Responsibilities

• Hire, train, and manage Project Managers and field operations teams across the state.
• Drive a culture of ownership, quality, and customer-centricity.
• Own and drive project delivery KPIs: TAT, quality score, NPS, and installation velocity.
• Solve field escalations, civil/electrical site readiness issues, and DISCOM coordination hurdles.
• Collaborate closely with Sales, Design, Supply Chain, and Customer Delight teams.
• Ensure seamless handoff of projects post-sale to installation and final handover.
• Onboard, train, and monitor local vendors and contractors.
• Implement and enforce SolarSquare's quality and safety SOPs across every project.
• Maintain accurate dashboards and lead reviews with state stakeholders.

Skills

Leadership

Problem solving

Communication

Operations planning

Resource allocation

Execution mindset

Stakeholder management

Education

BE/B.Tech or Diploma in Electrical/Mechanical/Civil

Tools

Project management tools

CRMs

Google Sheets/Excel

Job description

At SolarSquare we are building the Home-Energy brand of future India. We help homes switch to rooftop solar and move away from traditional coal electricity. We are a full-stack D2C residential solar brand - designing, installing, maintaining (after-sales) and financing solar systems for home-owners across India.

In 3 years, we have scaled to become the leading residential solar brand in India. We are obsessed with quality, customer service and innovating to make it simple for homes to switch to solar. We are looking for leaders to join us in this mission.

Know us a bit better through these links:

As the Zonal Operations Head , you will be responsible for end-to-end project execution and operational excellence across the state. You will lead a team of Project Managers, Field Engineers, and Customer Delight professionals to deliver rooftop solar installations on time, with high quality, and customer satisfaction.

This is a high-impact leadership role that combines people management, execution excellence, and customer obsession.

Key Responsibilities

Hire, train, and manage Project Managers and field operations teams across the state

Drive a culture of ownership, quality, and customer-centricity

Operational Excellence

Own and drive project delivery KPIs: TAT, quality score, NPS, and installation velocity

Solve field escalations, civil/electrical site readiness issues, and DISCOM coordination hurdles

Optimize allocation of manpower, materials, and vendors to ensure timely delivery

Cross-functional Coordination

Collaborate closely with Sales, Design, Supply Chain, and Customer Delight teams

Ensure seamless handoff of projects post-sale to installation and final handover

Vendor & Quality Oversight

Onboard, train, and monitor local vendors and contractors

Implement and enforce SolarSquare's quality and safety SOPs across every project

Reporting & Reviews

Maintain accurate dashboards and project tracking

Lead daily/weekly reviews with internal teams and state stakeholders

Key Requirements

Education:

BE/B.Tech or Diploma in Electrical, Mechanical, or Civil preferred

Experience:

8-15 years in project/field operations, preferably in solar, construction, telecom, infrastructure, or electrical industries.

5+ years in a people management role is a must.

Skills:

Strong leadership and problem-solving abilities

Excellent communication and stakeholder management (internal & external)

Operational planning, resource allocation, and hands-on execution mindset

Familiarity with project management tools, CRMs, Google Sheets/Excel

Other Must-Haves:

Based in Jaipur or open to relocating

Willing to travel within Rajasthan

Two-wheeler + valid license; smartphone with internet

What We Offer

Competitive fixed compensation + performance incentives

Leadership role in India's fastest-growing clean energy brand

Onboarding, training, and continuous learning support

Make a meaningful impact in India's transition to clean energy