ZOHO People ( HRMS )

Strateworks - The Business IT Hub; Navsari; On-site; INR 800,000 - 1,100,000; Full time

Job summary

Strateworks - The Business IT Hub is seeking an HRMS Implementation Specialist to lead Zoho People deployments. You will gather requirements, configure modules, and customize workflows to align with client HR processes. Training clients and providing post-implementation support are key responsibilities.

Travel for onsite implementations and client meetings may be required. A strong understanding of HR processes and Zoho ecosystem will help deliver seamless integrations and documentation

Qualifications

• Hands-on Zoho People implementation and configuration.
• Understand HR processes: attendance, leave, payroll, onboarding, performance.
• Translate client requirements into workflows and system configurations.
• Experience with third-party integrations and APIs.
• Willingness to travel for onsite work.

Responsibilities

• End-to-end Zoho People implementation and deployment.
• Manage customization and administration per client HR processes.
• Prepare technical and functional documentation.
• Conduct user training and client support.
• Troubleshoot issues and ensure system performance.
• Stay updated with new Zoho People features.
• Onsite visits as required.

Skills

Zoho People

HR processes

Client communication

Requirements gathering

System customization

Deluge scripting

Third-party integration

Education

Bachelors in HR

MBA HR

PGDM HR

Tools

Zoho ecosystem

Biometric integrations

Job description

Zoho People (HRMS Implementation Specialist)

• Have a strong functional understanding of Zoho People (HRMS) including modules like Employee Lifecycle, Leave Management, Attendance, Payroll, Performance Management, and Recruitment.
• Be proficient in end-to-end HRMS implementation, including requirement gathering, system configuration, customization, and deployment.
• Manage customization and administration of Zoho People as per client HR processes and policies.
• Have a complete understanding of the implementation lifecycle — from requirement analysis, system setup, testing, go-live, to post-implementation support.
• Prepare and maintain technical & functional documentation including workflows, SOPs, and user guides.
• Handle integration of Zoho People with third-party applications such as payroll systems, biometric devices, and other HR tools.
• Conduct user training sessions, provide support, and create guidelines to help clients effectively use the HRMS platform.
• Work closely with clients to understand HR requirements and translate them into system configurations.
• Troubleshoot issues, provide timely resolutions, and ensure smooth system performance.
• Stay updated with latest features and enhancements in Zoho People to suggest improvements.
• Be open to onsite visits / client meetings whenever required.
  

Requirements

• Hands-on experience with Zoho People (HRMS) implementation and configuration
• Good understanding of HR processes like attendance, leave, payroll, onboarding, and performance management
• Ability to gather and analyze client requirements and convert them into system workflows
• Experience in customization (forms, workflows, approvals, reports, automation) within Zoho People
• Basic knowledge of Deluge scripting and Zoho ecosystem will be an added advantage
• Experience in third-party integrations (biometric devices, payroll tools, APIs, etc.)
• Strong problem-solving and analytical skills
• Good communication skills for client interaction and training
• Ability to manage multiple projects and meet deadlines
• Willingness to travel for onsite implementation/support if required

Qualifications

• Bachelor’s degree in HR, Business Administration, IT, or related field
• MBA in HR / PGDM (HR) will be a plus
• 1–3 years of experience in HRMS / Zoho implementation / HR operations
• Certification in Zoho (preferred but not mandatory)
• Basic understanding of HR compliance & policies