YES Bank is hiring For Relationship Manager

Yes Bank Ltd.; Ernakulam; Sur place; INR 600 000 - 900 000; Plein temps

Résumé du poste

Yes Bank Ltd. in Retail Banking seeks Assistant Manager/Deputy Manager/Manager to manage banking and investment relationships, grow liabilities and investments, and proactively sell a full range of consumer and commercial products. The role emphasizes compliance, client engagement, and revenue generation through fee income.

The incumbent will deepen customer wallets, achieve sales targets, and ensure high service standards while adhering to RBI/SEBI/AMFI guidelines and bank policies.

Qualifications

• Graduation (Post Graduate preferred).
• AMFI/NCFM/NISM/IRDA/JAIIB/CAIIB & related certifications will be an added advantage.

Responsabilités

• Relationship management: manage banking and investments relationships and drive growth of liabilities & investments.
• Generate incremental business and meet sales targets across liabilities, retail assets, business banking, forex, cards, investments.
• Proactively sell the full range of consumer and commercial products to current and potential relationships.
• Increase CASA balance through deepening or acquisition to grow wallet share.
• Drive product and channel penetration to deepen relationships and increase customer value.
• Engage with mapped relationships to ensure portfolio quality and satisfaction.
• Serve as primary point of contact for clients ensuring service and sales satisfaction.
• Analyze customer financial needs and offer appropriate products with transparency.
• Drive revenue through investments and insurance products.
• Ensure adherence to policy on acquisition and regulatory compliance.

Connaissances

Good communication

MS Office

Networking

Interpersonal skills

Regulatory awareness

Formation

Graduation

Outils

MS Office

Description du poste

Role & responsibilities

Grade

Assistant Manager Deputy Manager Manager

Business Unit

Retail Banking

Management Band

Junior Managment

Core Responsibilities : -

• Relationship Management:
  • Managing the banking and investments relationship and responsible for overall growth of Liabilities & Investment business from branch/retail customers
  • Develop, manage, and expand customer relationships by providing service level which exceeds client expectations of most important customer segment.
  • Identify current and potential relationship with additional revenue potential and grow business volumes for larger share of customer wallet.
• Generating Incremental Business
• Sales targets spread across liabilities, retail assets, business banking, forex, cards, investments etc.
• Proactively sell the full range of consumer and commercial product to current and potential Relationships
• Increase CASA balance in allocated portfolio either through Deepening or Acquisition
• Driving higher product and channel penetration to deepen mapped relationships and to increase customer relationship value with the bank.
• Customer Engagement:
• Ensuring portfolio quality by regularly engaging with each mapped relationship and maintaining the desired relationship values
• Face to the client and First Person Responsible for service and sales satisfaction of mapped clients
• Investments
• To analyze financial needs of the customers and offer appropriate product with utmost transparency
• Driving revenue business to generate fee income through products like mutual funds, investments and insurance
• Audit & Compliance

Adherence to the Banks policy on acquisition/BSA/BSA/KYC etc as well as compliance requirements of regulatory authorities (RBI/SEBI/AMFI/IRDA, etc)

Minimum Qualifications

• Graduation (Post Graduate preferred)

Professional Certifications

• AMFI/NCFM/NISM/IRDA/JAIIB/CAIIB & such relevant certifications will be an added advantage.
• Skills
• Good written and verbal communication skills
• Fully conversant with MS Office
• Excellent networking & interpersonal skills
• Sensitive to issues of confidentially and compliance
• Market knowledge of Retail Banking or Consumer Banking or Branch Banking
• Knowledge of regulatory guidelines

Years of Experience

• Minimum 2 years of work experience in Banking & Financial Services Organizations