Business Banking Relationship Manager

Dream Solution Indore; Mumbai; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Dream Solution Indore is seeking a Relationship Manager for Business Banking to provide financial solutions and build strong client relationships. The role focuses on asset NTB acquisition, liabilities and FX deepening, and collaboration with product and operations to drive efficient customer onboarding and ongoing servicing.

The candidate should have 3–5 years’ experience in business banking, with CA qualification preferred. Graduation and PG can be any field.

Qualifications

• 3–5 years of relevant experience.
• Knowledge of credit assessment and financial statements.
• Experience in business banking relationships.

Responsibilities

• Acquire new business banking customers with understanding of credit assessments.
• Manage liabilities, Forex, trade and client relationships.
• Monitor accounts and renewals to maintain portfolio hygiene.
• Collaborate with branch banking for cross-leveraging and synergy.
• Evaluate growth strategy via competitor analysis and channel feedback.
• Suggest process changes to improve service efficiency and quality.
• Contribute to sales planning and promotions.
• Understand financial statements and title-security documents.

Skills

Credit assessment

Client relationships

Analytical mindset

Portfolio management

Sales planning

Process improvement

Education

Chartered Accountant (CA)

Graduation: Any

Post-graduation: Any

Job description

Job Requirements

Role/ Job Title: Relationship Manager - Business Banking

Function/ Department: Retail Banking

Job Purpose:

The role entails providing nancial solutions to meet the working requirements of business banking customers and ensuring best-in-class relationship management and customer experience to become their banking partner of choice. The role bearer is responsible for asset NTB client acquisition along with liabilities and FX deepening. The role will closely collaborate with the product and operations teams to drive eective customer acquisition, servicing, and deepening.

Roles & Responsibilities:

Primary Responsibilities:

• Responsible for acquiring new customers for business banking with a detailed understanding of credit assessment.
• Knowledge on liability, Forex, trade and client relationships, delinquency management, relationship management, and an analytical mindset.
• Managing the portfolio eectively through continuous monitoring of accounts and renewals, enhancement, retention and ensuring portfolio hygiene with minimal open deferral and covenants.
• Develop a superior working relationship with branch banking for cross-leveraging & synergy optimization and work within the overall bank ecosystem with other stakeholders.
• Evaluate the growth strategy based on competitor analysis and feedback from dierent channels and customers.
• Recommend process changes to improve service eiciency and quality across the branch network.
• Demonstrated ability in sales planning and conceptualizing promotions and marketing initiatives.
• Understanding of nancial statements, credit Assessment and title-security documents

Secondary Responsibilities:

• Contributing to product knowledge by sharing competitor data and positive process
• Providing support for development of new products for existing and new customer segments.

Managerial and Leadership Responsibilities:

• Building collaborative work culture between branch, assets team and support structure to enable front line teams.
• Build, Grow and Nurture the team of Relationship Managers of the Region

Education Qualication:

Graduation: Any

Post-graduation: Any

Professional Qualication/Certication: Chartered Accountant (CA)

Experience: 3 to 5 years of relevant experience.