Work FROM Home For Fresher's only II Urgent Limited Vacancy II CSA

Tech Mahindra Limited; Indien; Remote; INR 151.000 - 185.000; Teilzeit

Benefits dieser Stelle

Work from home

Zusammenfassung

Tech Mahindra Limited is hiring a Customer Support Associate (Voice Process) for freshers with English and Hindi proficiency, 100% work from home. The role involves resolving customer queries via voice calls and is contractual with fixed salary. Age: 18-25; education: 12th pass or graduates welcome.

Work timing includes 247 rotational shifts (day and night) with 5 working days and 2 rotational weekly offs. Bengali/English combination is noted; Aadhaar may be required for WFH during HR rounds.

Qualifikationen

• Freshers are welcome.
• Minimum education: 12th pass; graduates welcome.
• Age 18-25 years; only freshers apply.

Aufgaben

• Resolve customer queries via voice calls.

Kenntnisse

English language

Hindi language

Ausbildung

Higher Secondary (12th Pass)

Graduates welcome

Jobbeschreibung

Role & responsibilities (WORK FROM HOME)

ONLY FRESHERS CAN APPLY

AGE LIMIT-18- 25 YEARS

Job Opening: Customer Support Associate (Voice Process English and Hindi) for Freshers only

We are currently hiring for our Voice Process (Hindi + English) with 100% Work From Home

Designation

Customer Support Associate

Job Role

• Resolve customer queries via voice calls

Job Details

• Contractual role
• Fixed salary

Age Criteria:18-25 (ONLY FRESHERS CAN APPLY) Eligibility Criteria

• Minimum education: Higher Secondary (12th Pass and Graduates are also welcome)
• Freshers are welcome

Work Details

• Work timing: 247 rotational shifts (Day and night shift)
• 5 working days with 2 rotational weekly offs
• Maximum age limit: 40 years
• 10 hours of logging, 9 hours working, 1 hours of break
• language: Bengali main and Basic English
• Contractual that it depends on the performance and business requirements.

Skills Required

• Excellent verbal communication skills in English and Hindi
• No major MTI (Mother Tongue Influence) for voice process

Interview Process

• HR Round (Video Call; Aadhaar mandatory for WFH)
• Typing Test (Minimum 25 WPM / 90% accuracy)
• Final round (Google Meet; selfie with Aadhaar is mandatory)

Compensation Freshers: 1,68,000 CTC (Approx. 14K in-hand/month)

System Requirements

• OS: Windows 10 or 11
• RAM: 8 GB or above
• Processor: Core i5, Gen 6 or above
• Internet: Minimum 30 Mbps connection (Upload/ Download)
• Power backup
• Noise-cancelling USB headset
• Wifi

Documents Required

• Aadhaar Card (with complete Date of Birth) Mandatory
• E-Aadhaar Mandatory
• PAN Card Mandatory
• Educational documents (10th & 12th mark sheets)
• For experienced candidates:
• Experience Letter
• Offer Letter
• Last 3 months payslips