we are hiring For customer service

Globiva; Gurugram District; On-site; INR 184,000 - 290,000; Full time

Job summary

Globiva in Gurugram is seeking a Customer Care Executive to handle customer interactions and ensure high-quality support. You will respond to inquiries via phone, email, or chat, resolve issues, and maintain accurate CRM records.

The role requires 12th pass or graduate with good communication skills. Freshers and experienced candidates are encouraged to apply, with salary varying by interview performance and experience.

Qualifications

• Minimum qualification: 12th pass or graduate.
• Good communication skills required.

Responsibilities

• Handle customer calls.
• Respond to customer inquiries via phone, email, or chat.
• Resolve customer complaints in a professional and timely manner.
• Maintain customer records and update CRM systems.
• Meet daily productivity and quality targets.

Skills

Communication skills

Education

12th Pass/ Graduate

Job description

Job description

Greetings from Globiva !!

PROFILE : Customer care executive

Keyresponsibilities:

• Handle customer calls.
• Respond to customer inquiries via phone, email, or chat.
• Resolve customer complaints in a professional and timely manner.
• Maintain customer records and update CRM systems.
• Meet daily productivity and quality targets

Eligibility criteria

• Minimum qualification: 12th Pass/ Graduate
• Good communication skills.
• Freshers and experienced candidates are encouraged to apply.

SALARY

• Fresher -16.5K to 23k
• Experienced - 18k to 26k

Its depend on the interview. your salary will be decided based on your interview performance