Walk-in | Customer Care Executive II 6 months experience

Globiva; Gurugram District; On-site; INR 184,000 - 201,000; Full time

Job summary

Globiva is seeking a Customer Support Executive in Gurugram (India). Fresher or experienced candidates with excellent English communication are welcome. The role involves handling customer calls, resolving issues, and following up to ensure satisfaction. Rotational shifts are required. Interviews are conducted virtually or via walk-in.

Salary is disclosed for freshers and experienced staff, with monthly pay slated at 16,500 INR for freshers and 18,000 INR for experienced candidates.

Qualifications

• Undergraduate or graduate degree required.
• Fresher or experienced candidates are eligible.
• Excellent English communication is required.

Responsibilities

• Handle customer queries via calls.
• Resolve customer complaints in a timely and professional manner.
• Follow up with customers to ensure issue resolution.
• Must be comfortable with customer service duties.

Skills

Excellent English communication

Education

Undergraduate/Graduate

Job description

Hello Job Seekers,

Greetings from Globiva !!

PROFILE - CUSTOMER SUPPORT EXECUTIVE

ELIGIBILITY

- Undergraduate/Graduate can apply

- Fresher/Experienced both can apply

- Excellent Communication in English is Required

- Must be comfortable with rotational shifts

SALARY

Fresher - 16500

Experienced - 18000

ROLES AND RESPONSIBILITIES

- Handled customer queries via calls

- Resolve customer complaints in a timely and professional manner

-Follow up with customer to ensure issue resolution

- Must be comfortable with customer service

INTERVIEW MODE - Virtual/Walkin