Customer Care Executive II Fresher & Experience

Globiva; Gurugram District; On-site; INR 184,000 - 201,000; Full time

Job summary

Globiva in Gurugram, India is seeking a Customer Support Executive. The role supports customers via calls and chat, handling queries and ensuring timely resolution while maintaining professional standards.

Fresh graduates or candidates with experience are welcome, and strong English communication is essential. The position requires willingness to work in rotational shifts and offers a competitive monthly salary between 16,500 and 18,000 INR, depending on experience.

Qualifications

• Undergraduate or graduate degree.
• Fresher or experienced candidates welcome.
• Excellent English communication required.
• Willingness to work in rotational shifts.

Responsibilities

• Handle customer queries via calls.
• Resolve customer complaints in a timely and professional manner.
• Follow up with customers to ensure issue resolution.
• Maintain professionalism in customer service interactions.

Skills

Excellent English communication

Education

Undergraduate/Graduate degree

Job description

Hello Job Seekers,

Greetings from Globiva !!

PROFILE - CUSTOMER SUPPORT EXECUTIVE

ELIGIBILITY

• Undergraduate/Graduate can apply
• Fresher/Experienced both can apply
• Excellent Communication in English is Required
• Must be comfortable with rotational shifts

SALARY

• Fresher - 16500
• Experienced - 18000

ROLES AND RESPONSIBILITIES

• Handled customer queries via calls
• Resolve customer complaints in a timely and professional manner
• Follow up with customer to ensure issue resolution
• Must be comfortable with customer service

INTERVIEW MODE - Virtual/Walkin