Customer Support Executive

Globiva; Gurugram District; On-site; INR 184,000 - 290,000; Full time

Job summary

Globiva in Gurugram, Haryana invites applications for a Customer Care Executive. The role is a full-time BPM/BPO position under Customer Success, Service & Operations. You will handle customer calls, respond to inquiries via phone, email or chat, and maintain CRM records.

The ideal candidate has 12th pass or graduation, strong communication skills, and is open to freshers or experienced professionals. Immediate joining is preferred.

Qualifications

• Minimum qualification: 12th Pass/ Graduate.
• Good communication skills.
• Freshers and experienced candidates encouraged to apply.

Responsibilities

• Handle customer calls.
• Respond to customer inquiries via phone, email, or chat.
• Resolve customer complaints in a professional and timely manner.
• Maintain customer records and update CRM systems.
• Meet daily productivity and quality targets.

Skills

Communication skills

Education

12th Pass/Graduate

Job description

Job description

Greetings from Globiva !!

PROFILE: Customer care executive

Key responsibilities:

• Handle customer calls.
• Respond to customer inquiries via phone, email, or chat.
• Resolve customer complaints in a professional and timely manner.
• Maintain customer records and update CRM systems.
• Meet daily productivity and quality targets

Eligibility criteria

• Minimum qualification: 12th Pass/ Graduate
• Good communication skills.
• Freshers and experienced candidates are encouraged to apply.

SALARY

• Fresher -16.5K to 23K
• Experienced - 18k to 26k

Its depend on the interview. your salary will be decided based on your interview performance

Immediate joiners preferred.

Type: BPM / BPO Department: Customer Success, Service & Operations Employment

Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate