Urgent Hiring| Voice Customer Service Associate

Globiva; New Delhi, Gurugram District; On-site; INR 260,000 - 338,000; Full time

Job summary

Globiva is hiring a Customer Support Executive in Delhi. Open to undergraduates and graduates, freshers or experienced candidates with excellent English communication are encouraged to apply. The role requires willingness to work in rotational shifts.

The position offers an opportunity to handle customer queries via calls, resolve complaints, and follow up to ensure issue resolution. Interviews are conducted virtually or via walk-in.

Qualifications

• Undergraduate or graduate degree eligible.
• Fresher or experienced candidates welcome.
• Excellent English communication required.
• Able to work in rotational shifts.

Responsibilities

• Handled customer queries via calls.
• Resolve customer complaints in a timely and professional manner.
• Follow up with customer to ensure issue resolution.
• Must be comfortable with customer service.

Skills

Excellent English communication

Education

Undergraduate/Graduate eligible

Job description

Hello Job Seekers,

Greetings from Globiva !!

PROFILE - CUSTOMER SUPPORT EXECUTIVE

ELIGIBILITY

• - Undergraduate/Graduate can apply
• - Fresher/Experienced both can apply
• - Excellent Communication in English is Required
• - Must be comfortable with rotational shifts

SALARY

Depends upon interview Upto 2.6k LPA

ROLES AND RESPONSIBILITIES

• - Handled customer queries via calls
• - Resolve customer complaints in a timely and professional manner
• -Follow up with customer to ensure issue resolution
• - Must be comfortable with customer service

INTERVIEW MODE - Virtual/Walkin