Apply! Customer Service Associate-Domestic Voice Process

Globiva; Delhi Cantonment; On-site; INR 184,000 - 201,000; Full time

Job summary

Globiva is hiring a Customer Care Executive in Delhi. The role includes handling customer calls, responding to inquiries via phone, email, or chat, resolving complaints professionally, and maintaining CRM records. Freshers and experienced candidates are encouraged to apply.

The position is full-time and permanent, with salary based on interview performance. Education required is 12th Pass or Graduate, and strong communication skills are essential.

Qualifications

• Minimum qualification: 12th Pass or Graduate.
• Good communication skills.
• Freshers and experienced candidates welcome.

Responsibilities

• Handle customer calls.
• Respond to customer inquiries via phone, email, or chat.
• Resolve customer complaints in a professional and timely manner.
• Maintain customer records and update CRM systems.
• Meet daily productivity and quality targets.

Skills

Communication skills

Education

12th Pass/Graduate

Tools

CRM systems

Job description

Job description

Greetings from Globiva !!

PROFILE: Customer care executive

Key responsibilities:

• Handle customer calls.
• Respond to customer inquiries via phone, email, or chat.
• Resolve customer complaints in a professional and timely manner.
• Maintain customer records and update CRM systems.
• Meet daily productivity and quality targets

Eligibility criteria:

• Minimum qualification: 12th Pass/ Graduate
• Good communication skills.
• Freshers and experienced candidates are encouraged to apply.

SALARY

• Fresher -16.5K
• Experienced - 18k

Its depend on the interview. your salary will be decided based on your interview performance

Type: BPM / BPO Department: Customer Success, Service & Operations Employment

Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate