Customer Support Representative! Immediate Joiners ONLY

Globiva; Gurugram District; On-site; INR 184,000 - 290,000; Full time

Job summary

Globiva invites applications for the role of Customer Care Executive in Gurugram, Haryana. You will handle customer calls, respond to inquiries via phone, email or chat, and resolve issues with professionalism.

You will maintain CRM records, tracking interactions and outcomes to meet daily productivity and quality targets. Both freshers and experienced candidates are welcome; the salary is interview-based and may vary from 16.5K to 26K per month, depending on performance and level of experience.

Qualifications

• Minimum qualification: 12th Pass/ Graduate.
• Good communication skills.
• Freshers and experienced candidates are encouraged to apply.

Responsibilities

• Handle customer calls.
• Respond to customer inquiries via phone, email, or chat.
• Resolve customer complaints in a professional and timely manner.
• Maintain customer records and update CRM systems.
• Meet daily productivity and quality targets.

Skills

Good communication skills

Education

12th Pass/ Graduate

Job description

Greetings from Globiva !!

Customer care executive

Key responsibilities

• Handle customer calls.
• Respond to customer inquiries via phone, email, or chat.
• Resolve customer complaints in a professional and timely manner.
• Maintain customer records and update CRM systems.
• Meet daily productivity and quality targets

Eligibility criteria

• Minimum qualification: 12th Pass/ Graduate
• Good communication skills.
• Freshers and experienced candidates are encouraged to apply.

SALARY

• Fresher -16.5K to 23K
• Experienced - 18k to 26k

Its depend on the interview. your salary will be decided based on your interview performance

Immediate joiners preferred.