Hiring ! Hiring! Experience- Customer Support

Globiva; Gurugram District, Delhi; On-site; INR 184,000 - 201,000; Full time

Job summary

Globiva is hiring a Customer Service Executive in Gurugram, India. The role requires excellent English communication and is open to both freshers and experienced candidates. Salary is Rs 16,500 in-hand for freshers and Rs 18,000 in-hand for experienced professionals.

Responsibilities include responding to customer inquiries via phone, email, social media, and chat, resolving complaints promptly, and maintaining strong product knowledge to assist customers effectively.

Qualifications

• Undergraduate/Graduate all can apply.
• Fresher/Experienced both can apply.
• Excellent Communication in English is Required.

Responsibilities

• Provide prompt and efficient responses to customer questions via phone, email, social media, and chat.
• Address and resolve customer complaints or concerns in a professional and timely manner.
• Maintain a high level of company product knowledge to effectively answer customer queries.

Skills

English communication

Education

Undergraduate/Graduate

Job description

Job description

Hello Job Seekers,

Greetings from Globiva !!

PROFILE - Customer Service Executive

ELIGIBILITY

- Undergraduate/Graduate all can apply

- Fresher/Experienced both can apply

- Excellent Communication in English is Required

SALARY

Fresher -16500 in hand

Experienced - 18000 in hand

ROLES AND RESPONSIBILITIES

• Provide prompt and efficient responses to customer questions via phone, email, social media, and chat.
• Address and resolve customer complaints or concerns in a professional and timely manner.
• Maintain a high level of company product knowledge to effectively answer customer queries.

INTERVIEW MODE - VIRTUAL/ WALK-IN BOTH