Walkin Drive- Customer support executive- Voice/Chat & Email

Firstsource; Bengaluru; On-site; INR 279,000 - 391,000; Full time

Benefits offered by this job

UK Shift

Rotational Week-Offs

Two-Way Cab Facility

Unlimited Performance-Based Incentives

Growth & career development

Job summary

Firstsource Solutions Limited is hiring for an International Voice/Chat/Semi-Voice and Upselling process role. The Customer Support Executive will handle international calls, resolve queries, and ensure high-quality service in English. UK rotational shifts are part of the role, with growth opportunities and incentives.

Freshers with strong English skills are welcome, and prior international voice experience is preferred. Two-way cab facility is provided along with rotational week-offs.

Qualifications

• Excellent verbal communication skills in English.
• Candidates with international voice/customer support experience are preferred.
• Freshers with strong English communication skills may also apply.
• Willingness to work in UK rotational shifts.

Responsibilities

• Handle customer calls professionally in an international voice process.
• Provide excellent customer service and resolve customer queries.
• Communicate clearly and effectively in English.
• Maintain quality and productivity standards.

Skills

English communication

Customer service

International voice

Job description

Mention (HR - suhasini) on your resume while submitting.

Address

First source Solutions LimitedUnit-202, 2nd Floor, Block A, Brigade Residency Brookfield, Kundalahalli Whitefield, Marathahalli, Bangalore Karnataka 560037

Job description

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

Position

International Voice, Chat, Semi Voice, & Upselling process UK Shift.

Role

Customer Support Executive

Job Responsibilities

• Handle customer calls professionally in an international voice process.
• Provide excellent customer service and resolve customer queries.
• Communicate clearly and effectively in English.
• Maintain quality and productivity standards.

Requirements

• Excellent verbal communication skills in English.
• Candidates with international voice/customer support experience are preferred.
• Freshers with strong English communication skills may also apply.
• Willingness to work in UK rotational shifts.

Perks & Benefits

• UK Shift
• Rotational Week-Offs
• Two-Way Cab Facility
• Unlimited Performance-Based Incentives
• Growth & career development opportunities

If you're looking for an exciting opportunity in an international voice process, this could be the right fit for you!

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.