Walkin Drive-11-14 Nov- Customer support executive- Voice/Chat & Email

Firstsource

Bengaluru

On-site

INR 300,000 - 420,000

Full time

4 days ago
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Benefits offered by this job

UK Shift
Rotational Week-Offs
Two-Way Cab Facility
Unlimited Performance-Based Incentives
Growth & career development机会

Job summary

Firstsource Solutions Limited, a RP-Sanjiv Goenka Group company, invites candidates for a walk-in drive in Bengaluru for an International Voice, Chat, Semi-Voice and Upselling process with UK shift. Role: Customer Support Executive.

Freshers with strong English can apply; experienced candidates preferred. Responsibilities include handling international calls, delivering excellent service, and upholding quality standards while working UK rotational shifts.

Qualifications

  • Excellent verbal communication skills in English.
  • Candidates with international voice/customer support experience are preferred.
  • Freshers with strong English communication skills may also apply.
  • Willingness to work in UK rotational shifts.

Responsibilities

  • Handle customer calls professionally in an international voice process.
  • Provide excellent customer service and resolve customer queries.
  • Communicate clearly and effectively in English.
  • Maintain quality and productivity standards.

Skills

English communication
Verbal communication

Job description

WALKIN DRIVE- 11th-14th Nov-26

Address: - First source Solutions LimitedUnit-202, 2nd Floor, Block A, Brigade Residency Brookfield, Kundalahalli Whitefield, Marathahalli, Bangalore Karnataka 560037

Job description

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

Position: International Voice, Chat, Semi Voice, & Upselling process UK Shift.
Role: Customer Support Executive
Job Responsibilities
  • Handle customer calls professionally in an international voice process.
  • Provide excellent customer service and resolve customer queries.
  • Communicate clearly and effectively in English.
  • Maintain quality and productivity standards.
Requirements
  • Excellent verbal communication skills in English.
  • Candidates with international voice/customer support experience are preferred.
  • Freshers with strong English communication skills may also apply.
  • Willingness to work in UK rotational shifts.
Perks & Benefits
  • UK Shift
  • Rotational Week-Offs
  • Two-Way Cab Facility
  • Unlimited Performance-Based Incentives
  • Growth & career development opportunities

If you're looking for an exciting opportunity in an international voice process, this could be the right fit for you!

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