Customer Care Executive

Firstsource; Bengaluru; On-site; INR 240,000 - 360,000; Full time

Benefits offered by this job

UK Shift

Rotational Week-Offs

Two-Way Cab Facility

Unlimited Performance-Based Incentives

Growth & career development opportunit

Job summary

Firstsource Solutions Limited in Bengaluru, Karnataka, is seeking a Customer Support Executive for UK shift operations across Voice, Chat, Semi-Voice and Upselling processes. You will handle international customers, resolve queries, and maintain high service standards in a fast-paced environment.

Freshers with strong English skills may apply; prior international voice experience is preferred. The role offers UK rotational shifts, with cab facilities and incentive-based rewards as part of the

Qualifications

• Excellent verbal communication skills in English.

Responsibilities

• Handle customer calls professionally in an international voice process.
• Provide excellent customer service and resolve customer queries.
• Communicate clearly and effectively in English.
• Maintain quality and productivity standards.

Skills

English communication

International voice support

Job description

Job description

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

HIRING INTERNATIONAL Voice, Chat, Semi Voice, & Upselling process

Position: International Voice, Chat, Semi Voice, & Upselling process UK Shift.

Role: Customer Support Executive

Job Responsibilities

• Handle customer calls professionally in an international voice process.
• Provide excellent customer service and resolve customer queries.
• Communicate clearly and effectively in English.
• Maintain quality and productivity standards.

Requirements

• Excellent verbal communication skills in English.
• Candidates with international voice/customer support experience are preferred.
• Freshers with strong English communication skills may also apply.
• Willingness to work in UK rotational shifts.

Perks & Benefits

• UK Shift
• Rotational Week-Offs
• Two-Way Cab Facility
• Unlimited Performance-Based Incentives
• Growth & career development opportunities