Walk-in Drive | Freshers & Experienced | Voice & Chat

Firstsource; Bengaluru; On-site; INR 201,000 - 312,000; Full time

Benefits offered by this job

UK Shift

Rotational Week-Offs

Two-Way Cab Facility

Unlimited Performance-Based Incentives

Growth & career development

Job summary

Firstsource Solutions Limited is hiring for an International Voice, Chat, Semi Voice, & Upselling process with UK Shift. The role of Customer Support Executive involves handling international calls, delivering excellent service, and resolving queries in English.

Freshers with strong English skills may apply, with willingness to work UK rotational shifts. Two-Way Cab Facility and performance-based incentives are part of the perks, along with growth and career development opportunities.

Qualifications

• Excellent verbal communication skills in English.
• Candidates with international voice/customer support experience are preferred.
• Freshers with strong English communication skills may also apply.
• Willingness to work in UK rotational shifts.

Responsibilities

• Handle customer calls professionally in an international voice process.
• Provide excellent customer service and resolve customer queries.
• Communicate clearly and effectively in English.
• Maintain quality and productivity standards.

Skills

English proficiency

Intl voice exp

Freshers welcome

Job description

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

HIRING International Voice, Chat, Semi Voice, & Upselling process Position:

International Voice, Chat, Semi Voice, & Upselling process UK Shift.

Role:

Customer Support Executive

Job Responsibilities

• Handle customer calls professionally in an international voice process.
• Provide excellent customer service and resolve customer queries.
• Communicate clearly and effectively in English.
• Maintain quality and productivity standards.

Requirements

• Excellent verbal communication skills in English.
• Candidates with international voice/customer support experience are preferred.
• Freshers with strong English communication skills may also apply.
• Willingness to work in UK rotational shifts.

Perks & Benefits

• UK Shift
• Rotational Week-Offs
• Two-Way Cab Facility
• Unlimited Performance-Based Incentives
• Growth & career development opportunities

If youre looking for an exciting opportunity in an international voice process, this could be the right fit for you!

Disclaimer:

Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.