Walk-in | Venue Manager

OYO; Navi Mumbai; On-site; INR 350,000 - 650,000; Full time

Job summary

OYO in Navi Mumbai is seeking a proactive Sales Executive to manage customer enquiries and drive venue bookings. You will connect with prospective clients, understand event requirements, and recommend suitable venues, packages, and services to close enquiries.

You will own revenue targets, maximize sales through upselling, coordinate with venues and internal teams, ensure smooth event execution from booking to completion, and build lasting relationships with customers and venue partners.

Responsibilities

• Connect with prospective customers and understand event requirements.
• Recommend venues, packages and services based on needs.
• Follow up on leads to convert enquiries into bookings.
• Own revenue and sales targets; drive bookings and revenue.
• Upsell packages and services and ensure timely payments.
• Build relationships with customers and venue partners.
• Coordinate event execution from booking to completion.
• Coordinate with vendors and internal teams for seamless delivery.
• Monitor venue readiness and service quality for a great client experience.

Skills

Customer service

Sales

Negotiation

Relationship building

Event coordination

Job description

Job description

Role & responsibilities

• Manage customer enquiries and drive venue bookings
  • Connect with prospective customers and understand their event requirements.
  • Recommend suitable venues, packages, and services based on customer needs.
  • Follow up on leads and convert enquiries into confirmed bookings.
• Own revenue and sales targets
  • Drive venue bookings and revenue generation to achieve assigned business targets.
  • Maximize sales through upselling of packages, services, and event-related offerings.
  • Ensure timely collection of payments from customers.
• Build strong customer and venue relationships
  • Maintain healthy relationships with customers and venue partners.
  • Work closely with venue teams to ensure business growth and customer satisfaction.
• Coordinate event execution
  • Act as the key point of contact between customers, venues, and internal teams.
  • Ensure smooth planning and execution of events from booking to completion.
  • Resolve customer concerns and operational issues proactively.
• Manage venue operations and stakeholders
  • Coordinate with internal and external stakeholders to ensure seamless event delivery.
  • Monitor venue readiness and service quality for an exceptional customer experience.
• Handle commercial and vendor coordination
  • Finalize bookings and agreements with customers as per company guidelines.
  • Coordinate with vendors and negotiate rates to ensure cost-effective event execution.