Walk-in | Sales Executive

OYO; Thane, Navi Mumbai, Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

OYO in India is seeking a dynamic Venue Sales Executive to manage customer enquiries and drive venue bookings. You will connect with prospective customers, understand event requirements, and recommend venues, packages, and services.

You will own revenue targets, upsell offerings, and ensure timely payments while building strong relationships with customers and venue partners. You will coordinate event execution from booking to completion, collaborate with venue teams and internal staff to ensure

Responsibilities

• Connect with prospective customers and understand their event requirements.
• Recommend suitable venues, packages, and services based on customer needs.
• Follow up on leads and convert enquiries into confirmed bookings.
• Drive venue bookings and revenue generation to achieve assigned business targets.
• Maximize sales through upselling of packages, services, and event-related offerings.
• Ensure timely collection of payments from customers.
• Maintain healthy relationships with customers and venue partners.
• Work closely with venue teams to ensure business growth and customer satisfaction.
• Act as the key point of contact between customers, venues, and internal teams.
• Ensure smooth planning and execution of events from booking to completion.
• Resolve customer concerns and operational issues proactively.
• Coordinate with internal and external stakeholders to ensure seamless event delivery.
• Monitor venue readiness and service quality for an exceptional customer experience.
• Finalize bookings and agreements with customers as per company guidelines.
• Coordinate with vendors and negotiate rates to ensure cost-effective event execution.

Job description

Role & responsibilities

• Manage customer enquiries and drive venue bookings
  • Connect with prospective customers and understand their event requirements.
  • Recommend suitable venues, packages, and services based on customer needs.
  • Follow up on leads and convert enquiries into confirmed bookings.
• Own revenue and sales targets
  • Drive venue bookings and revenue generation to achieve assigned business targets.
  • Maximize sales through upselling of packages, services, and event-related offerings.
  • Ensure timely collection of payments from customers.
• Build strong customer and venue relationships
  • Maintain healthy relationships with customers and venue partners.
  • Work closely with venue teams to ensure business growth and customer satisfaction.
• Coordinate event execution
  • Act as the key point of contact between customers, venues, and internal teams.
  • Ensure smooth planning and execution of events from booking to completion.
  • Resolve customer concerns and operational issues proactively.
• Manage venue operations and stakeholders
  • Coordinate with internal and external stakeholders to ensure seamless event delivery.
  • Monitor venue readiness and service quality for an exceptional customer experience.
• Handle commercial and vendor coordination
  • Finalize bookings and agreements with customers as per company guidelines.
  • Coordinate with vendors and negotiate rates to ensure cost-effective event execution.