Convention Sales executive

Prominent Management Solutions; Telangana; On-site; INR 350,000 - 600,000; Full time

Job summary

Prominent Management Solutions is seeking a target-driven Venue Sales Executive in Telangana, India to manage inbound and outbound enquiries for weddings, corporate events, and other functions. You will guide clients on venue facilities, packages, and policies, and coordinate with the Senior Sales Manager on high-value leads.

You will maintain accurate CRM records, monitor enquiry status, and follow up to convert leads into site visits and bookings, including welcoming walk-in guests and

Qualifications

• Experience in handling inbound and outbound calls with clients.
• Familiarity with CRM systems and data upkeep.
• Excellent communication and client relations skills.
• Ability to coordinate with sales teams and conduct venue show rounds.

Responsibilities

• Handle incoming calls and event enquiries professionally.
• Make outbound calls to prospective clients and leads.
• Understand client requirements and provide suitable venue information.
• Explain venue facilities, packages, inclusions, exclusions, and policies.
• Coordinate with Sr. Sales Manager for high-value enquiries.
• Follow up regularly with leads and enquiries; keep quotations/promotions updated.
• Record client feedback and requirements during follow-ups.
• Walk-in guests: welcome, understand requirements, conduct venue show rounds and collect enquiry details.
• Enter all new enquiries into the CRM accurately and promptly.
• Update lead and client details after every call/meeting/interaction.
• Update CRM records with event details, quotations, follow-up dates, and status.
• Update walk-in enquiries in CRM and perform timely follow-ups after visits.

Job description

• Handle incoming calls and event enquiries professionally.
• Make outbound calls to prospective clients and leads.
• Understand client requirements and provide suitable venue information.
• Handle enquiries for weddings, receptions, corporate events, social events, conferences, and other functions.
• Explain venue facilities, halls, packages, inclusions, exclusions, and relevant venue policies.
• Coordinate with the Sr. Sales Manager for important and high-value enquiries.

Follow-Ups & Lead Conversion:

• Follow up regularly with all assigned leads and enquiries.
• Follow up on quotations and proposals shared with clients.
• Maintain proper follow-up schedules and ensure no enquiry is missed.
• Record client feedback and requirements during follow-ups.
• Work towards converting enquiries into site visits and confirmed bookings.
• Maintain a professional relationship with prospective and existing clients.

CRM & Data Management:

• Enter all new enquiries into the CRM accurately and promptly.
• Update lead details after every call, meeting, or client interaction.
• Maintain accurate information regarding:
  • Client details
  • Event date
  • Event type
  • Number of guests/PAX
  • Venue requirement
  • Client requirements
  • Quotation status
  • Follow-up status
  • Next follow-up date
  • Lead conversion status
• Ensure CRM records are complete and up to date.

Walk-In Guests & Venue Show Rounds:

• Welcome walk-in guests professionally.
• Understand their event requirements.
• Conduct professional venue show rounds.
• Showcase and explain available halls, event spaces, facilities, and amenities.
• Answer client queries during the venue visit.
• Collect complete enquiry details from walk-in guests.
• Update walk-in enquiries in the CRM and conduct timely follow-ups after the visit.