Walk-in | Telesales Associate

Home Credit; Bengaluru; On-site; INR 300,000 - 540,000; Full time

Job summary

Home Credit in Bengaluru is seeking a dynamic sales professional to drive outbound calls, explain product benefits and pricing, and close inquiries into sales. You will identify customer needs, generate leads, and maintain CRM records while meeting daily, weekly, and monthly targets.

Collaboration with internal teams ensures smooth orders and high customer satisfaction. The role emphasizes building strong customer relationships, handling objections, and providing tailored solutions for clients

Qualifications

• Make outbound calls to prospective customers from provided databases or leads.
• Explain product features, benefits, and pricing to customers.
• Identify customer needs and recommend suitable solutions.
• Generate and qualify sales leads.
• Achieve daily, weekly, and monthly sales targets.
• Follow up with interested customers and convert inquiries into sales.
• Maintain accurate records of customer interactions in CRM systems.
• Handle customer objections and provide appropriate solutions.
• Build and maintain strong customer relationships.
• Coordinate with internal teams to ensure smooth order processing and customer satisfaction.
• Prepare sales reports and update management on sales activities.

Responsibilities

• Make outbound calls to prospective customers from provided databases or leads.
• Explain product features, benefits, and pricing to customers.
• Identify customer needs and recommend suitable solutions.
• Generate and qualify sales leads.
• Achieve daily, weekly, and monthly sales targets.
• Follow up with interested customers and convert inquiries into sales.
• Maintain accurate records of customer interactions in CRM systems.
• Handle customer objections and provide appropriate solutions.
• Build and maintain strong customer relationships.
• Coordinate with internal teams to ensure smooth order processing and customer satisfaction.
• Prepare sales reports and update management on sales activities.

Skills

Outbound calls

Communication

Closing sales

Lead generation

CRM usage

Tools

CRM

Job description

Role & responsibilities

Key Responsibilities

• Make outbound calls to prospective customers from provided databases or leads.
• Explain product/service features, benefits, and pricing to customers.
• Identify customer needs and recommend suitable solutions.
• Generate and qualify sales leads.
• Achieve daily, weekly, and monthly sales targets.
• Follow up with interested customers and convert inquiries into sales.
• Maintain accurate records of customer interactions in CRM systems.
• Handle customer objections and provide appropriate solutions.
• Build and maintain strong customer relationships.
• Coordinate with internal teams to ensure smooth order processing and customer satisfaction.
• Prepare sales reports and update management on sales activities.