Walk-in | Telesales Agent

Excitel Broadband; Gurugram District; On-site; INR 250,000 - 500,000; Full time

Job summary

Excitel Broadband in Gurugram, India, is seeking a results-driven Sales Executive to drive outbound and inbound calls, understand customer needs, present Excitel products with pricing and features, and convert leads into sales. You will maintain CRM records and stay updated on offerings.

The ideal candidate has at least 12th pass or graduates, strong negotiation and communication skills, and the ability to meet daily and monthly targets.

Qualifications

• Minimum qualification - 12th.
• Strong negotiation skills.
• Clear communication and interpersonal skills.
• Ability to handle inbound and outbound calls effectively to maximize sales opportunities.

Responsibilities

• Conduct outbound calls to prospective customers to introduce and sell the company's products.
• Handle inbound calls from potential customers, addressing inquiries and converting leads into sales.
• Build rapport with customers, understand their needs, and recommend appropriate products based on their needs.
• Provide detailed information about products, including pricing, features, and benefits.
• Follow up on leads generated through marketing campaigns, referrals, and other sources
• Address customer questions, concerns, and objections in a professional and persuasive manner.
• Maintain accurate records of customers in the internal CRM/ database.
• Stay updated on product offerings.
• Consistently meet or exceed daily and monthly targets for call volume and sales, demonstrating a commitment to performance excellence

Skills

Negotiation skills

Persuasion

Communication

Interpersonal skills

Education

12th Pass

Graduate candidates preferred

Job description

Role & responsibilities

• Conduct outbound calls to prospective customers to introduce and sell the company's products.
• Handle inbound calls from potential customers, addressing inquiries and converting leads into sales.
• Build rapport with customers, understand their needs, and recommend appropriate products based on their needs.
• Provide detailed information about products, including pricing, features, and benefits.
• Follow up on leads generated through marketing campaigns, referrals, and other sources
• Address customer questions, concerns, and objections in a professional and persuasive manner.
• Maintain accurate records of customers in the internal CRM/ database.
• Stay updated on product offerings.
• Consistently meet or exceed daily and monthly targets for call volume and sales, demonstrating a commitment to performance excellence

Preferred candidate profile

• Minimum qualification - 12th. Graduates preferred.
• Should have strong negotiation and persuasion skills.
• Should have the proficiency in sales methodologies and techniques.
• Should have the ability to manage inbound and outbound calls effectively to maximize sales opportunities.
• Should have the ability to convey information clearly and effectively through excellent communication & interpersonal skills.
• Should have the ability to build rapport with the customers by understanding their needs and inquiries.