Walk-in | Tele Sales Representative

Home Credit; Bengaluru; On-site; INR 240,000 - 360,000; Full time

Job summary

Home Credit in Bengaluru is seeking candidates for a telesales role to generate leads for banking products and provide customer service. You will resolve queries promptly and work toward daily and weekly targets in a collaborative team environment.

The position requires 0.6–4 years in telesales or telemarketing, 12th pass, and strong Hindi communication skills for a day shift (9 AM to 6 PM). Proficiency in various sales and customer service domains is expected.

Qualifications

• 0.6–4 years of experience in telesales or telemarketing.
• 12th pass.
• Good communication skills in Hindi.
• Day shift 9 to 6pm.
• Proficiency in tele Sales, CSE, CCA, Customer Care, Customer Service, Domestic BPO, Inbound Sales, Outbound Sales, Telemarketing, Telecalling, Voice Process.

Responsibilities

• Handle outbound calls to generate leads for banking products.
• Provide excellent customer service by resolving queries and concerns promptly.
• Meet daily/weekly targets set by the management.
• Maintain accurate records of all interactions with customers using CRM software.
• Collaborate with team members to achieve common goals.

Skills

TeleSales

CSE

CCA

Customer Care

Customer Service

Domestic BPO

Inbound Sales

Outbound Sales

Telemarketing

Telecalling

Voice Process

Education

12th Pass

Job description

Roles and Responsibilities

• Handle outbound calls to generate leads for banking products.
• Provide excellent customer service by resolving queries and concerns promptly.
• Meet daily/weekly targets set by the management.
• Maintain accurate records of all interactions with customers using CRM software.
• Collaborate with team members to achieve common goals.

Desired Candidate Profile

• 0.6-4 years of experience in telesales or telemarketing industry.
• 12th pass
• Good communication skills in Hindi language;
• Day shift from 9 to 6pm
• Proficiency in tele Sales, CSE, CCA, Customer Care, Customer Service, Domestic BPO, Inbound Sales, Outbound Sales, Telemarketing, Telecalling, Voice Process.