Walk-in | Tele Caller

Levaflow Valves & Instruments (OPC) PVT ltd.,; Chennai; On-site; INR 167,000 - 279,000; Full time

Job summary

Levaflow Valves & Instruments (OPC) PVT ltd. in Chennai seeks a proactive Telecaller to support sales and business development for industrial valves and related products.

You will contact potential customers, generate enquiries, follow up on quotations, and maintain customer data to help the sales team develop new business opportunities. The role requires 0–3 years of telecalling or related experience, good English/Hindi communication, and familiarity with Excel and CRM tools.

Qualifications

• 0–3 years of experience in telecalling, telesales, customer support, or lead generation.
• Experience in B2B telecalling, industrial sales, or engineering products is a plus.
• Basic knowledge of MS Excel, email, and CRM software.
• Good verbal communication in English and Hindi; regional languages a plus.

Responsibilities

• Make outbound calls to potential customers, industrial buyers, OEMs, EPC contractors, dealers, distributors, and existing customers.
• Generate sales leads and enquiries for industrial valves and related engineering products.
• Introduce the company's products, including Butterfly Valves, Ball Valves, Gate Valves, Globe Valves, Check Valves, and other products.
• Identify customer requirements and collect information such as product type, size, quantity, and purchase requirements.
• Follow up with customers on quotations and convert enquiries into orders.
• Coordinate with field sales engineers to share qualified leads and arrange customer meetings.

Skills

Telecalling

Telesales

Lead generation

CRM

MS Excel

English & Hindi

Education

Any Graduate/Undergraduate

Tools

CRM software

Job description

Job Title: Telecaller Sales & Business Development

Job Summary

We are looking for a proactive and enthusiastic Telecaller to support the sales and business development activities of our industrial valve manufacturing company. The candidate will be responsible for contacting potential customers, generating sales enquiries, following up on quotations, maintaining customer databases, and supporting the sales team in developing new business opportunities.

Key Responsibilities

• Make outbound calls to potential customers, industrial buyers, OEMs, EPC contractors, dealers, distributors, and existing customers.
• Generate sales leads and enquiries for industrial valves and related engineering products.
• Introduce the company's products, including Butterfly Valves, Ball Valves, Gate Valves, Globe Valves, Check Valves, and other products in the company's range.
• Identify customer requirements and collect relevant information such as product type, size, quantity, application, and purchase requirements.
• Follow up with customers on quotations submitted by the sales team and identify opportunities to convert enquiries into orders.
• Contact existing customers for repeat orders and new business opportunities.
• Maintain and update customer contact details, call records, enquiries, and follow-up schedules in the CRM system or Excel.
• Coordinate with field sales engineers to share qualified leads and arrange customer meetings wherever required.
• Follow up on pending enquiries, order status, and customer feedback.
• Maintain a database of prospective customers, purchase managers, maintenance managers, and other relevant decision-makers.
• Conduct regular follow-ups through telephone calls, email, and WhatsApp, as appropriate.
• Prepare daily call reports, lead-generation reports, and follow-up status reports.
• Achieve assigned daily calling targets and monthly lead-generation targets.

Desired Candidate Profile

• Any graduate or undergraduate with good communication skills may apply.
• 0–3 years of experience in telecalling, telesales, customer support, or lead generation.
• Experience in B2B telecalling, industrial sales, or engineering products will be an added advantage.
• Basic knowledge of MS Excel, email, and CRM software.
• Good verbal communication skills in English and Hindi; knowledge of regional languages is an advantage.
• Confident, polite, persuasive, and customer-oriented.
• Ability to handle outbound calls, maintain follow-up discipline, and work towards targets.
• Willingness to learn about industrial valves and technical products.

Key Skills

Telecalling, Telesales, Outbound Calling, Lead Generation, B2B Sales, Customer Follow-up, Sales Coordination, Enquiry Generation, CRM, MS Excel, Customer Relationship Management, Industrial Sales Support.

Job Details

Industry: Industrial Manufacturing / Engineering Products

Department: Sales & Business Development

Role: Telecaller / Telesales Executive

Employment Type: Full-time, Permanent

Experience: 0–3 Years

Education: Any Graduate / Undergraduate with relevant skills

Work Location: As per company location

Performance Expectations

• Daily outbound calling and customer follow-ups.
• Generation of qualified sales leads and enquiries.
• Follow-up on pending quotations and prospective customers.
• Accurate maintenance of customer databases and CRM records.
• Achievement of monthly lead-generation and follow-up targets.
• Effective coordination with the field sales team to convert leads into business opportunities.