Walk-in | CRM Executive

All Warehouses; Chennai; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

Incentives based on performance

Training on industrial real estate

Growth path to senior roles

Supportive work environment

Job summary

All Warehouses is seeking a Tele-caller (Cold Calling) to generate and qualify leads for warehouses and industrial spaces in Chennai. You will handle outbound calls, follow-ups, and inbound inquiries, building a steady pipeline and arranging meetings for the sales team.

The role requires strong Tamil and English communication, CRM familiarity, and a target-driven mindset, with a full-time Monday-to-Saturday schedule in Chennai.

Qualifications

• Graduate in any discipline; preference for Business, Commerce or Marketing.
• 13 years of experience in tele-calling, tele-sales, or lead generation; real estate preferred; freshers with strong communication may be considered.
• Fluent in Tamil and English; Hindi is an added advantage.

Responsibilities

• Make outbound cold calls daily to prospective clients and qualify needs and timelines.
• Schedule site visits and client meetings for the sales team; share details by WhatsApp and email.
• Update call outcomes and leads in the CRM; maintain regular follow-ups and reporting.
• Follow approved scripts and maintain confidentiality and professional conduct.

Skills

Tamil fluency

English fluency

CRM tools

Lead generation

Phone sales

Education

Bachelor's degree in Business / Commerce / Marketing

Tools

MS Office

Google Workspace

WhatsApp for Business

Job description

Job Title: Tele-caller (Cold Calling)

Department: Sales & Business Development

Reporting To: Sales Manager / General Manager

Location: Chennai

Work Type: Full-time (Monday to Saturday)

Job Summary:

The Tele-caller will generate and qualify business leads for All Warehouses & Industrial Parks Private Limited through outbound cold calling, follow-ups, and handling enquiries. The role is to build a steady pipeline of prospective tenants and buyers for warehouses, factories, and industrial spaces, and to convert conversations into confirmed site visits and meetings for the sales team.

Key Responsibilities:

Lead Generation & Cold Calling:

• Make outbound cold calls daily to prospective clients such as manufacturers, logistics and 3PL companies, e-commerce and FMCG businesses, traders, and brokers, as per the call targets set by management.
• Introduce the Company and its warehouse and industrial space offerings in a clear, confident, and professional manner.
• Understand and qualify each requirement: location, size, budget, timeline, type of space, and decision maker.
• Follow up persistently with warm and interested leads until they are converted or closed.

Conversion & Coordination:

• Schedule site visits and client meetings for the sales team and ensure confirmations and reminders are completed.
• Share property details, brochures, and location information with prospects through WhatsApp and email.
• Handle inbound enquiries from the website, Google Ads, property portals, and social media promptly and professionally.
• Coordinate with the sales team and property team on availability and client feedback.

Records & Reporting:

• Update every call outcome, lead status, and follow-up date accurately in the Company CRM on the same day.
• Maintain call logs and lead databases; ensure no lead is left without a next action.
• Submit daily and weekly reports on calls made, leads generated, site visits fixed, and conversions.
• Share market feedback, common objections, and competitor information with management.

General:

• Follow the approved call scripts, SOPs, and data confidentiality guidelines.
• Maintain professional conduct with clients and colleagues at all times.
• Perform any additional responsibilities assigned by the Company from time to time.

Qualifications & Experience:

• Graduate in any discipline (a bachelor's degree in Business / Commerce / Marketing is preferred).
• 13 years of experience in tele-calling, tele-sales, or lead generation, preferably in real estate; freshers with strong communication skills may be considered.
• Fluent in Tamil and English; Hindi is an added advantage.
• Comfortable with CRM tools, MS Office / Google Workspace, and WhatsApp for Business.
• Confident voice, persuasive communication, and the ability to handle rejection positively.
• Target-oriented, disciplined, and able to work consistently on repetitive outreach.

Core Competencies:

• Communication and persuasion.
• Resilience and persistence.
• Active listening and objection handling.
• Time management and follow-up discipline.
• Accuracy in data entry and reporting.
• Team coordination.

Benefits:

• Fixed salary with performance-linked incentives, as per Company policy.
• Training on industrial real estate and sales techniques.
• Growth path into senior sales and business development roles.
• Supportive and collaborative work environment.Role & responsibilities