Tele Caller

Unique Sun Power; Sachin; On-site; INR 250,000 - 350,000; Full time

Benefits offered by this job

Performance incentives

Job summary

Unique Sun Power in Surat, Gujarat seeks a Telecalling Manager & Executive to drive outbound calls, qualify leads, and schedule meetings. The role focuses on generating opportunities, maintaining CRM records, and delivering strong customer engagement to support sales growth.

The candidate should excel in communication, be target-driven, and capable of producing consistent daily outcomes while coordinating with the sales team for conversions and reporting results.

Qualifications

• Graduate in any discipline (MBA/Marketing preferred).
• Strong communication and persuasive skills.
• Experience in outbound sales and lead generation.
• Proficiency with CRM and reporting tools.

Responsibilities

• Make outbound calls to prospective customers from the provided database.
• Generate and qualify leads for the sales team.
• Introduce the company's products and services to potential customers.
• Schedule appointments and meetings for the sales team.
• Maintain accurate customer information and call records in CRM/Excel.
• Follow up with existing and potential customers regularly.
• Achieve daily call, lead generation, and appointment targets.
• Coordinate with the sales team for lead status and conversions.
• Prepare daily, weekly, and monthly activity reports.
• Ensure excellent customer experience during every interaction.

Skills

Outbound calling

Lead qualification

Communication skills

Meeting scheduling

Target achievement

Education

Bachelor's degree (Graduate in any discipline)

MBA/Marketing preferred

Tools

CRM

Microsoft Excel

Job description

Job Title: Telecalling Manager & Executive
Department: Sales / Business Development
Location: Surat, Gujarat
Industry: Solar Energy (B2B/B2C)
Reporting To: Team Leader / Sales Manager

Job Summary

We are looking for a dynamic and enthusiastic Telecalling Executive to generate business opportunities by making outbound calls, qualifying leads, scheduling meetings, and maintaining customer relationships. The ideal candidate should possess excellent communication skills, a persuasive attitude, and the ability to achieve daily and monthly targets.

Key Responsibilities

• Make outbound calls to prospective customers from the provided database.
• Generate and qualify leads for the sales team.
• Introduce the company's products and services to potential customers.
• Schedule appointments and meetings for the sales team.
• Maintain accurate customer information and call records in CRM/Excel.
• Follow up with existing and potential customers regularly.
• Handle customer inquiries professionally and provide appropriate information.
• Achieve daily call, lead generation, and appointment targets.
• Coordinate with the sales team for lead status and conversions.
• Prepare daily, weekly, and monthly activity reports.
• Ensure excellent customer experience during every interaction.

Key Performance Indicators (KPIs)

• Number of outbound calls per day.
• Qualified leads generated.
• Meetings scheduled.
• Lead-to-meeting conversion ratio.
• Customer follow-up completion rate.
• CRM update accuracy.
• Monthly target achievement.
• Customer satisfaction score.

Educational Qualification

• Graduate in any discipline (MBA/Marketing preferred).

Working Days

• Monday to Saturday

Salary

• As per company standards + Performance Incentives.