Walk-in | Relationship Manager

Kalyani Motors; Hyderabad; On-site; INR 400,000 - 700,000; Full time

Job summary

Kalyani Motors Pvt Ltd. is hiring a Relationship Manager for Automobile Sales at the Nexa Nagole branch. The role focuses on driving vehicle sales through customer engagement, conversions, and end-to-end coordination of the sales process, while delivering premium customer experiences.

The RM will build relationships with individual and corporate customers, coordinate with finance/insurance/RTO, and ensure timely delivery and follow-up to boost CSI and referrals.

Qualifications

• Graduate / Diploma / MBA in Sales & Marketing preferred.
• 1 to 6 years of experience in automobile sales or relationship management or other sales.
• Experience in 2W / 3W / 4W dealership sales preferred.
• Strong communication, negotiation, and persuasion skills.
• Willing to work field and weekend shifts.

Responsibilities

• Generate new business through walk-ins, referrals, digital leads, and field activities.
• Convert enquiries into bookings and deliveries.
• Achieve sales targets for vehicles, accessories, finance, and insurance.
• Conduct product presentations and test drives.
• Build long-term relationships and ensure top-tier customer experience.
• Coordinate with finance, insurance, RTO, and stock teams.
• Ensure timely vehicle delivery and post-delivery follow-ups.

Skills

Strong communication

Negotiation

Persuasion

Customer-centric

Field work

Meeting targets

Education

Any Graduate / Diploma / MBA (Sales & Marketing preferred)

Job description

Kalyani Motors Pvt Ltd

Job Description

Job Title: Relationship Manager for Automobile Sales

Department
Sales / Relationship Management

Location
Nexa nagole branch

Reporting To
Sales Manager / Branch Manager

Role Overview

The Relationship Manager (RM) Automobile Sales is responsible for generating sales through effective customer engagement, relationship building, and end-to-end coordination of the vehicle sales process. The role requires balancing sales targets with superior customer experience, ensuring long-term customer retention and brand loyalty.

Key Responsibilities

Sales & Business Development

• Generate new business through walk-ins, referrals, digital leads, and field activities
• Convert enquiries into confirmed bookings and deliveries
• Achieve assigned sales targets for vehicles, accessories, finance, and insurance
• Conduct product presentations and test drives

Customer Relationship Management

• Build long-term relationships with individual and corporate customers
• Maintain regular follow-ups with prospects and existing customers
• Ensure a seamless and premium customer experience at every touchpoint
• Handle customer concerns professionally and ensure timely resolution

Process & Coordination

• Coordinate with finance, insurance, registration (RTO), and stock teams
• Ensure accurate documentation and compliance with company policies
• Track customer interactions and update CRM systems daily
• Ensure timely vehicle delivery and explain delivery checklist to customers

Post-Sales & Retention

• Conduct post-delivery follow-ups and customer satisfaction calls
• Encourage repeat purchases and referral business
• Support service team by coordinating first service reminders

Market & Product Knowledge

• Stay updated on product features, pricing, competitors, and offers
• Provide market feedback to the management team

Candidate Profile

Education

• Any Graduate / Diploma / MBA (Sales & Marketing preferred)

Experience

• 1 to 6 years of experience in automobile sales or relationship management or other sales
• Experience in 2W / 3W / 4W dealership sales preferred

Skills & Competencies

• Strong communication, negotiation, and persuasion skills
• Customer-centric approach with a sales-driven mindset
• Ability to work under pressure and meet targets
• Professional grooming and positive attitude
• Comfortable with field work and weekend working

Key Performance Indicators (KPIs)

• Vehicle sales volume & revenue
• Finance & insurance penetration
• Customer satisfaction (CSI/NPS)
• Lead response time and conversion ratio
• Repeat and referral sales

Working Conditions

• 6 days working with weekly off
• Weekend and holiday availability as per showroom requirements

Compensation & Benefits

• Fixed salary + attractive incentives
• Performance-based bonuses
• Career growth opportunities within the organization

FOR MORE INFORMATION CONTACT,
HR MADHUKAR :
8712615210