Relationship Manager

DuoJobs; Kottakkal; On-site; INR 250,000 - 400,000; Full time

Job summary

DuoJobs in Kottakkal, Kerala, is seeking a Relationship Manager to handle customer enquiries, generate sales opportunities, promote vehicles, and conduct follow-ups to convert prospects into buyers.

The role emphasizes customer engagement, sales conversion, and achieving dealership targets through coordinated efforts with finance, insurance, and delivery teams.

Qualifications

• Experience in automotive dealership sales or customer-facing roles preferred.
• Ability to understand customer requirements and align vehicle options accordingly.
• Proven track record in achieving sales targets and converting enquiries into bookings.

Responsibilities

• Attend showroom and handle customer enquiries professionally.
• Generate leads through calls, references, digital channels, and customer interactions.
• Understand customer requirements and suggest suitable vehicles.
• Explain vehicle specifications, features, pricing, and offers.
• Arrange test drives and follow up with prospective customers.
• Convert leads into bookings and vehicle sales.
• Maintain regular communication with customers and update records.
• Coordinate with finance, insurance, registration, and delivery teams.
• Achieve assigned monthly sales targets.

Skills

Customer engagement

Sales

Lead generation

Communication

Follow-up

Job description

Industry: Automobile / Automotive Retail
Location: Kottakkal, Kerala
Job Description
The Relationship Manager will be responsible for handling customer enquiries, generating sales opportunities, promoting vehicles, conducting follow-ups, and converting potential customers into vehicle buyers. The role focuses on customer engagement, sales conversion, and achievement of assigned dealership targets.

Key Responsibilities

• Attend showroom and customer enquiries professionally.
• Generate leads through calls, references, digital channels, and customer interactions.
• Understand customer requirements and suggest suitable vehicles.
• Explain vehicle specifications, features, pricing, and available offers.
• Arrange test drives and follow up with prospective customers.
• Convert leads into bookings and vehicle sales.
• Maintain regular communication with customers.
• Update customer information and sales records.
• Coordinate with finance, insurance, registration, and delivery teams.
• Achieve assigned monthly sales targets.