Relationship Manager

Suitable AI; Delhi; On-site; INR 350,000 - 600,000; Full time

Job summary

Suitable AI is seeking a Relationship Manager – Sales in Delhi to drive vehicle sales and manage customer relationships at the showroom. The role focuses on lead generation, engaging customers, and achieving monthly targets through test drives and bookings.

Responsibilities include explaining vehicle features, pricing and offers, promoting accessories and financing, coordinating bookings and delivery, and maintaining timely post-sales follow-up with customers for satisfaction and loyalty.

Qualifications

• 2+ years of sales experience, preferably in auto retail or related industries.
• Strong communication and interpersonal skills.
• Customer-centric approach with relationship-building abilities.
• Requires valid driving licence.

Responsibilities

• Generate leads through referrals, outreach, and test drives.
• Convert inquiries into vehicle bookings.
• Explain features, variants, pricing, and offers.
• Promote accessories, insurance, financing, loyalty cards, and warranties.
• Coordinate bookings, documentation, delivery, and post-sales follow-ups.
• Organize promotional events and customer engagement activities.
• Maintain customer communication and timely updates.
• Achieve monthly sales targets.
• Ensure customer satisfaction and resolve concerns.

Skills

Sales experience

Communication skills

Interpersonal skills

Customer-centric

Team player

Auto finance knowledge

Product knowledge

Valid driving licence

Education

Graduate degree

Job description

Job Title: Relationship Manager – Sales

Industry: Automobile Retail

Experience: Minimum 2 Years

Age Criteria: 23–35 Years

Qualification: Graduate (Minimum)

Job Summary

We are looking for enthusiastic, customer-focused Relationship Managers to drive vehicle sales, manage customer relationships, and deliver an exceptional showroom experience. The candidate will be responsible for lead generation, sales conversions, customer engagement, and achieving monthly sales targets.

Key Responsibilities

• Generate leads through referrals, customer outreach, and test drives.
• Handle customer enquiries and convert prospects into vehicle bookings.
• Explain vehicle features, variants, pricing, and available offers.
• Promote accessories, insurance, financing, loyalty cards, and extended warranties.
• Coordinate vehicle bookings, documentation, delivery, and post-sales follow-ups.
• Maintain regular communication with customers and provide timely updates.
• Achieve monthly sales, test-drive, booking, and retail targets.
• Organize promotional events and customer engagement activities.
• Ensure customer satisfaction and resolve customer concerns.

Required Skills & Competencies

• Minimum 2 years of experience in sales, preferably automobile retail, hospitality, aviation, or service industries.
• Strong communication, negotiation, and interpersonal skills.
• Customer-centric approach with excellent relationship-building abilities.
• Target-oriented, proactive, and a strong team player.
• Basic understanding of automobile finance and insurance products.
• Good product knowledge and willingness to learn.
• Valid car driving licence is mandatory.

Selection Process

• AI interview
• Written Assessment
• Interview with Training & Development Manager and General Manager
• Final Interview with Dealer CEO / MSIL NEXA Representatives

Ideal Candidate:

A confident, energetic sales professional passionate about automobiles, customer service, and achieving sales targets.