Relationship Manager – Automobile Sales

DuoJobs; Malappuram; On-site; INR 350,000 - 550,000; Full time

Job summary

DuoJobs is seeking a Senior Relationship Manager for a dealership in Tirurangadi, Kerala. The role focuses on managing customer relationships, driving vehicle sales, and handling prospective customers to meet sales targets.

Responsibilities include lead generation, following up with inquiries, and coordinating with finance/insurance/delivery teams to ensure smooth vehicle transactions and sustained customer relationships.

Qualifications

• Bachelor's degree or relevant qualification preferred.
• Previous experience in automobile sales or relationship management.

Responsibilities

• Manage and develop relationships with new and existing customers.
• Generate leads and convert enquiries into vehicle sales.
• Understand customer requirements and recommend suitable vehicles.
• Conduct showroom and customer visits and provide product information.
• Follow up with prospective customers through calls and other communication channels.
• Achieve monthly sales and revenue targets.
• Maintain customer records, sales reports, and follow-up schedules.
• Coordinate with finance, insurance, and delivery teams for smooth vehicle sales.
• Support customer retention and referral activities.

Skills

Relationship management

Vehicle sales

Lead generation

Customer follow-ups

Product information

Education

Bachelor's degree

Tools

CRM

Job description

Industry & Location

Industry: Automobile / Automotive Retail

Location: Tirurangadi, Kerala

Job Description

The Senior Relationship Manager will be responsible for managing customer relationships, generating vehicle sales, handling prospective customers, and achieving dealership sales targets. The role involves understanding customer requirements, recommending suitable vehicles, conducting follow-ups, and maintaining long-term customer relationships.

Key Responsibilities

• Manage and develop relationships with new and existing customers.
• Generate leads and convert enquiries into vehicle sales.
• Understand customer requirements and recommend suitable vehicles.
• Conduct showroom and customer visits and provide product information.
• Follow up with prospective customers through calls and other communication channels.
• Achieve monthly sales and revenue targets.
• Maintain customer records, sales reports, and follow-up schedules.
• Coordinate with finance, insurance, and delivery teams for smooth vehicle sales.
• Support customer retention and referral activities.

Requirements

• Bachelor's degree or relevant qualification preferred.
• Previous experience in automobile sales or relationship management.