Walk-in | Patient Care Coordinator

Ankura Hospital; Hyderabad; On-site; INR 500,000 - 800,000; Full time

Job summary

Ankura Hospital in Hyderabad is seeking an administrative professional to counsel patients on admission costs and financial matters in Critical Care wards. The role focuses on retaining LAMA cases and updating the concerned person.

It involves periodic rounds, cross-department coordination, billing oversight, transport and diagnostic liaison, and ensuring smooth operation across hospital services, including handling emergencies and coordinating with police in sensitive cases.

Qualifications

• Counseling of the patients on monetary aspects and other issues at the time of admission into the Critical Care Wards when on duty.
• To ensure retention of LAMA cases & to update the same to concerned person.

Responsibilities

• Periodic rounds to check and facilitate smooth functioning of all the services during their respective shift.
• Coordinating with doctors and other staff whenever required to facilitate efficient and smooth functioning of the hospital.
• Coordinating with various departments of the hospital for speedy & better services to the patients i.e. House keeping, F&B, Billing-TPA/Cash, overseeing the billing process, Maintenance etc.
• Coordination with transport dept., external diagnostic centers, procurement of blood etc.
• Ensuring smooth functioning of all the diagnostic facilities.
• Handover the issues during night shift to unit admin next day in documented format
• Handling emergency cases
• Coordinating with police officers in case of death or MLC case & reporting
• Should demonstrate control of situation in case of critical/death case - Media control, information to management authorities and police officers

Job description

Role & responsibilities

Counseling of the patients on monetary aspects and other issues at the time of admission into the Critical Care Wards when on duty. To ensure retention of LAMA cases & to update the same to concerned person.

Operations (Process)

Periodic rounds to check and facilitate smooth functioning of all the services during their respective shift. Coordinating with doctors and other staff whenever required to facilitate efficient and smooth functioning of the hospital Coordinating with various departments of the hospital for speedy & better services to the patients i.e. House keeping, F&B , Billing- TPA / Cash, overseeing the billing process, Maintenance etc. Coordination with transport dept., external diagnostic centers, procurement of blood etc. Ensuring smooth functioning of all the diagnostic facilities. Handover the issues during night shift to unit admin next day in documented format Handling emergency cases Coordinating with police officers in case of death or MLC case & reporting Should demonstrate control of situation in case of critical/death case - Media control, information to management authorities and police officilas