Walk-in | Mega Walkin For International voice Process-Imm Joiner

IntouchCX; Hyderabad; Vor Ort; INR 250.000 - 400.000; Vollzeit

Benefits dieser Stelle

Free cab up to 30 KM

24/7 rotational shifts

Zusammenfassung

IntouchCX Hiring Customer Service Associates in Hyderabad is seeking individuals for the International Voice Process. The role requires handling inbound and outbound calls, delivering professional communication, and meeting customer needs across multiple markets.

Ideal candidates have 0–2 years of experience with excellent English communication, and are prepared for a Work From Office model with 24/7 rotational shifts. Immediate joiners are preferred and cab facilities may be available.

Qualifikationen

• Excellent English communication skills required.
• Strong verbal communication and customer interaction skills.
• Ability to understand and respond to customer needs.

Aufgaben

• Handle inbound and outbound international voice calls.
• Communicate professionally with customers across different markets.
• Understand customer needs and requirements.
• Recommend suitable products and services.
• Resolve customer queries and concerns efficiently.
• Maintain high customer satisfaction.
• Support customer retention and loyalty programs.
• Maintain accurate customer and call records.

Kenntnisse

Excellent English

Clear communication

Ausbildung

10+2

Diploma (3 years)

Undergraduates

BE/B.Tech

Graduates Any Stream

Jobbeschreibung

IntouchCX Hiring Customer Service Associates

Job Highlights

• Position: Customer Service Associate (CSA Voice)
• Location: Hyderabad
• Work Mode: Work From Office (WFO)
• Process: International Voice Process
• Shifts: 24/7 Rotational Shifts
• Experience Required: 0 to 2 years
• Language: Excellent English Communication
• Joining: Immediate Joiners Preferred

Job Responsibilities

• Handle inbound and outbound international voice calls
• Communicate professionally with customers across different markets
• Understand customer needs and requirements
• Recommend suitable products and services
• Resolve customer queries and concerns efficiently
• Maintain high customer satisfaction
• Support customer retention
• Maintain accurate customer and call records

Eligibility

• 10+2 Mandatory
• Diploma (3 years)
• Undergraduates
• BE/B.Tech
• Graduates Any Stream
• 0 to 2 years relevant experience
• Excellent English communication skills
• Immediate joiners preferred

Salary & Benefits

• Salary: 2.5 LPA to upto 4 LPA
• Depends on assessment score & Experience
• 5 Days Working
• 2 Rotational Week-Offs
• 24/7 Rotational Shifts
• 2-Way Free Cab Facility up to 30 KM
• Important Note: Fresher's are also eligible only with excellent comms

Important Safety Information IntouchCX does not charge fees for recruitment, interviews, training, or onboarding. We will never ask for payment, or request financial or banking information during the recruitment process. We communicate only through official IntouchCX channels. If you receive a suspicious job offer or posting from anyone claiming to represent IntouchCX or be an IntouchCX employee, please report it immediately through our official website for review and verification. By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship. Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.