Walk-in | Mega Walk-In Drive For Fresher Voice Process - Oct 5th

AGS Health; Chennai; Vor Ort; INR 240.000 - 360.000; Vollzeit

Benefits dieser Stelle

Health insurance

PF ESI Gratuity

Performance bonus

Free cab transport

Saturday Sunday fixed Week Offs

Zusammenfassung

AGS Health in Chennai (OMR) invites candidates for a Trainee Process Associate AR Caller role in the International Voice Process. The position involves handling AR issues through analysis and direct calls, using available tools to reach timely resolutions such as payments, submissions, appeals, or adjustments.

You will report trends and ensure accuracy in the billing system. The interview process includes HR, online assessment, Versant language test, and an operational/technical interview.

Qualifikationen

• Excellent verbal and written communication skills.
• Comfortable working with US shifts.
• Strong analytical skills.
• Logical thinking and problem solving.

Aufgaben

• Address AR outstanding items via analysis and phone calls.
• Utilize tools and applications to escalate to the next resolution, including payments, submissions, appeals, or adjustments.
• Report trends in denials, submission errors, credentialing issues, and roadblocks to the manager.
• Meet established SLAs for production and quality.
• Document outcomes in the billing system clearly.
• Stay updated with changes in policies and procedures.
• Improve performance based on feedback from the reporting manager/QA team.

Kenntnisse

Verbal & written communication

US shift readiness

Analytical skills

Logical thinking

Jobbeschreibung

Dear Candidates,

Greetings from AGS Health!

Job Title: Trainee Process Associate AR Caller

Process: International Voice Process

Interview Process- Only direct walk-in interview

Rounds of Interview:

• 1. HR Interview
• 2. Online Assessment - Grammar & Aptitude
• 3. Versant Test - Language Assessment
• 4. Operational/Technical Interview

Shift Timing: 05:30 PM to 2:30 AM (US Shift).

Transport: Two-way transport is available within the defined boundaries.

Roles and Responsibilities

• To address outstanding or assigned AR through analysis and phone calls by using available resources.
• Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
• To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
• To meet the established SLAs (service level agreements) for production and quality.
• To update the outcome of the calls or analysis in a clear and coherent manner in the billing system.
• To utilize the and stay updated with changes done with the P & Ps
• To improve the performance based on the feedback provided by the reporting manager / quality audit team.

Work Location: Chennai OMR

Job Type: Full-time, Regular / Permanent

Benefits:

• Saturday Sunday fixed Week Offs.
• PF ESI Gratuity
• Health insurance.
• Performance bonus
• Competitive remuneration
• Free cab transport

Required Skills:

• Good Verbal and Written Communication skills
• Should be comfortable working with US Shifts.
• Sound analytical skills
• Logical thinking