Walk-in | Mega Walk - in -Drive - Trainee Process Associate - Nov 2nd & 3rd

AGS Health; Chennai; On-site; INR 167,000 - 290,000; Full time

Benefits offered by this job

Saturday Sunday fixed Week Offs

PF ESI Gratuity

Health insurance

Performance bonus

Competitive remuneration

Free cab transport

Job summary

AGS Health is seeking a Trainee Process Associate AR Caller for its Voice Process in Chennai. Fresh graduates from BBA/BA/B.Com/BCA/B.Sc (2021–2026) are invited. Note that Diploma and engineering degrees are not eligible.

The role involves calling patients, resolving AR items, and ensuring accurate submissions during US shift hours. Selected candidates will attend direct walk-in interviews. Work location is OMR/Kosmo in Chennai.

Qualifications

• Graduate fresher in the specified streams with passing year 2021–2026.
• Diploma, B.E./B.Tech/ME/M.Tech are not eligible.
• Willingness to work in US shift timings and night hours.

Responsibilities

• Address outstanding AR via analysis and calls using available tools.
• Utilize all resources to achieve timely payments, corrected submissions, appeals, or adjustments.
• Report trends in denials, submission errors, credentialing issues, and billing roadblocks to the manager.
• Meet established SLAs for production and quality.
• Update call/analysis outcomes clearly in the billing system.
• Stay updated with P&Ps and process changes; act on feedback to improve performance.

Skills

Verbal & written comms

US shifts ready

Analytical skills

Logical thinking

Education

Graduate fresher (BBA/BA/B.Com/BCA/B.Sc) 2021–2026

Job description

Dear Candidates,
Greetings from AGS Health!
Job Title: Trainee Process Associate AR Caller
Process: Voice Process
NOTE-Mention HR Syed on top of your resume
Qualification: Graduate fresher- BBA, BA., B.Com., BCA, B.Sc, Passed out year - 2021 - 2026
Please Note: Diploma, B.E./B.Tech/ME/ M.Tech are not eligible to apply
HR Syed - 7305024403
Interview Process- Only direct walk-in interview
Rounds of Interview:1. HR Interview2. Online Assessment - Grammar & Aptitude3. Versant Test - Language Assessment4. Operational/Technical Interview
Shift Timing: 05:30 PM to 2:30 AM (US Shift).
Transport: Two-way transport is available within the defined boundaries.
Roles and Responsibilities

• To address outstanding or assigned AR through analysis and phone calls by using available resources.
• Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
• To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
• To meet the established SLAs (service level agreements) for production and quality.
• To update the outcome of the calls or analysis in a clear and coherent manner in the billing system.
• To utilize the and stay updated with changes done with the P & Ps
• To improve the performance based on the feedback provided by the reporting manager / quality audit team.

Work Location: OMR / Kosmo
Job Type: Full-time, Regular / Permanent
Benefits:

• Saturday Sunday fixed Week Offs.
• PF ESI Gratuity
• Health insurance.
• Performance bonus
• Competitive remuneration
• Free cab transport

Required Skills:

• Good Verbal and Written Communication skills
• Should be comfortable working with US Shifts.
• Sound analytical skills
• Logical thinking