Walk-in | Mega Walk-In Drive For Fresher Voice Process

AGS Health; Chennai; On-site; INR 180,000 - 260,000; Full time

Benefits offered by this job

Saturday-Sunday fixed Week Offs

PF/ESI/Gratuity

Health insurance

Performance bonus

Competitive remuneration

Free cab transport

Job summary

AGS Health invites fresh graduates to join as Trainee Process Associate AR Caller for International Voice Process in Chennai (OMR). The role focuses on addressing outstanding AR via analysis and calls, using available tools to drive correct submissions, denials resolution, and patient-related adjustments.

You will participate in multiple interview rounds, work a US shift (evening/night), and enjoy benefits like health insurance and fixed weekend offs.

Qualifications

• Graduate fresher with BBA, BA, B.Com, BCA or B.Sc (2021–2026).
• Walk-in interview process for direct in-person assessment.
• Diploma or BE/B.Tech not eligible.

Responsibilities

• Address AR items via analysis and calls to drive payment resolution.
• Utilize tools and applications to escalate submissions and adjustments.
• Report trends in denials and billing roadblocks to the reporting manager.
• Meet established SLAs for production and quality.
• Update call outcomes in the billing system clearly and accurately.
• Stay updated with changes to policies and processes.

Skills

Verbal and Written Communication

US Shift Availability

Analytical Skills

Logical Thinking

Education

BBA

BA

B.Com

BCA

B.Sc

Job description

Dear Candidates,

Greetings from AGS Health!

Job Title: Trainee Process Associate AR Caller

Process: International Voice Process

Qualification: Graduate fresher- BBA, BA., B.Com., BCA, B.Sc, Passed out year - 2021 - 2026

Please Note: Diploma, B.E./B.Tech/ME/ M.Tech are not eligible to apply

Interview Process- Only direct walk-in interview

Rounds of Interview:

• 1. HR Interview
• 2. Online Assessment - Grammar & Aptitude
• 3. Versant Test - Language Assessment
• 4. Operational/Technical Interview

Shift Timing: 05:30 PM to 2:30 AM (US Shift).

Transport: Two-way transport is available within the defined boundaries.

Roles and Responsibilities

• To address outstanding or assigned AR through analysis and phone calls by using available resources.
• Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
• To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
• To meet the established SLAs (service level agreements) for production and quality.
• To update the outcome of the calls or analysis in a clear and coherent manner in the billing system.
• To utilize the and stay updated with changes done with the P & Ps
• To improve the performance based on the feedback provided by the reporting manager / quality audit team.

Work Location: Chennai OMR

Job Type: Full-time, Regular / Permanent

Benefits:

• Saturday Sunday fixed Week Offs.
• PF ESI Gratuity
• Health insurance.
• Performance bonus
• Competitive remuneration
• Free cab transport

Required Skills:

• Good Verbal and Written Communication skills
• Should be comfortable working with US Shifts.
• Sound analytical skills
• Logical thinking