Walk-in | International Voice Process

Skanovix Info Tech Solutions; Pendurthi; On-site; INR 246,000 - 357,000; Full time

Benefits offered by this job

Night allowances

1‑way cab facility after probation

Job summary

Skanovix Info Tech Solutions in India is looking for a Customer Support Executive to handle inbound and outbound calls and assist US and UK customers with queries. You will maintain professional communication, aiming for high customer satisfaction and adherence to quality standards.

You should be fluent in English, have good listening skills, and be flexible to work in rotational shifts. Night allowances and cab facility after probation are part of the benefits.

Qualifications

• English fluency and listening comprehension are required.
• Ability to handle customer calls with professionalism.
• Willingness to work in rotational shifts.

Responsibilities

• Handle inbound and/or outbound customer calls.
• Assist US and UK customers with queries and concerns.
• Maintain professional communication and customer satisfaction.
• Follow process guidelines and meet quality standards.

Skills

Customer handling

English fluency

Listening comprehension

Shift flexibility

Job description

Role & responsibilities

• Handle inbound and/or outbound customer calls.
• Assist US and UK customers with queries and concerns.
• Maintain professional communication and customer satisfaction.
• Follow process guidelines and meet quality standards.

Preferred candidate profile

English fluency, listening comprehension, customer-handling skills, and flexibility for rotational shifts.

Perks and benefits

Night Allowances & 1 way cab facility will be given after 3 months of Probation Period.