Walk-in | Domestic Voice Hiring

ATAIN; Gurugram District; Presencial; INR 279.000 - 391.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Performance-Based Incentives

6 Days Working

Career Growth Opportunities

Professional Work Environment

Descripción de la vacante

ATAIN is hiring for a Voice Support Executive in Gurugram. You will handle customer queries, provide timely resolutions, and maintain service quality in a fast-paced environment.

Freshers with excellent communication are welcome. The role requires English and Hindi, basic computer skills, and rotational shifts. We offer incentives, growth opportunities, and a professional work environment.

Formación

• Good verbal communication in English and Hindi.
• Strong customer service orientation and problem-solving abilities.
• Basic computer knowledge and typing skills.
• Ability to work in rotational shifts.
• Prior experience in Voice/Chat Process will be an added advantage.
• Freshers with excellent communication skills are welcome to apply.

Responsabilidades

• Handle customer queries through Voice support.
• Provide timely and accurate resolutions to customer concerns.
• Maintain high levels of customer satisfaction and service quality.
• Communicate effectively with customers.
• Adhere to company policies, processes, and quality standards.
• Document customer interactions and update records accurately.

Conocimientos

Verbal English

Verbal Hindi

Customer service

Problem solving

Typing skills

Descripción del empleo

Role & responsibilities

• Handle customer queries through Voice support.
• Provide timely and accurate resolutions to customer concerns.
• Maintain high levels of customer satisfaction and service quality.
• Communicate effectively with customers.
• Adhere to company policies, processes, and quality standards.
• Document customer interactions and update records accurately.

Requirements

• Good verbal communication skills in English and Hindi.
• Strong customer service orientation and problem-solving abilities.
• Basic computer knowledge and typing skills.
• Ability to work in rotational shifts.
• Prior experience in Voice/Chat Process will be an added advantage.
• Freshers with excellent communication skills are welcome to apply.

What We Offer

• Performance-Based Incentives
• 6 Days Working
• Career Growth Opportunities
• Professional Work Environment