International Voice Process Executive

Red Hibiscus Info Solutions; Kolkata District; On-site; INR 290,000 - 324,000; Full time

Benefits offered by this job

Cab facility

Pick-up/Drop facility

Paid training

Rotational weekly offs

Job summary

Red Hibiscus Info Solutions in Kolkata, West Bengal, India, is hiring for a customer support role operating on an international night shift. You will handle customer calls, provide accurate information, and resolve issues to ensure high satisfaction.

Freshers and experienced candidates are welcome. The role offers paid training, cab pickup or drop facilities, and two rotational weekly offs within a 4:00 PM to 11:00 AM window.

Qualifications

• Freshers and experienced candidates welcome.
• Excellent communication skills in English are mandatory.

Responsibilities

• Manage customer calls professionally and resolve customer concerns.
• Maintain a high level of customer and ensure timely resolution of issues.
• Understand customer requirements and provide accurate information.
• Excellent communication skills in English are mandatory.

Skills

English communication

Job description

Role & responsibilities

• Manage customer calls professionally and resolve customer concerns.
• Maintain a high level of customer and ensure timely resolution of issues.
• Understand customer requirements and provide accurate information.
• Excellent communication skills in English are mandatory.

Preferred candidate profile

Freshers and experienced candidates are both welcome

Salary & Benefits

CTC: 29,000 per month

In-Hand Salary: 26,000 per month

Shift Details: International Night Shift Process

Operational Window: 4:00 PM to 11:00 AM

Any 9-hour shift within the shift window

2 Rotational Weekly Offs

Training: Paid training conducted during daytime hours

Cab Facility: Available during odd hours (11:00 PM to 5:00 AM)

Either Pick-up or Drop facility provided