Walk-in | International Sales Executive

Movate Technologies; Chennai District; On-site; INR 240,000 - 300,000; Full time

Benefits offered by this job

5 Days working

Rotating Night Shift

2-Rotational Off

Job summary

Movate Technologies in Chennai invites a customer support executive to handle inbound and outbound calls to international clients and listen, diagnose and resolve billing, accounts or technical queries.

The preferred candidate has at least 6 months of international sales or international BPO/voice process experience, clear neutral accent, strong listening skills, empathy, and the ability to de-escalate concerns quickly. Rotating night shifts with two days off.

Qualifications

• 6+ months of international sales or international BPO experience.
• Clear, fluent, neutral or near-neutral accent with strong listening comprehension.
• Empathy, patience and ability to de-escalate customer concerns quickly.

Responsibilities

• Answer inbound or make outbound calls to international clients.
• Listen to customer issues and provide clear solutions.
• Handle billing, accounts, or technical support queries.
• Maintain high customer satisfaction scores.
• Update customer details and notes accurately in the system.

Skills

Clear communication

Active listening

Empathy

De-escalation

Tools

CRM software

Job description

Role & responsibilities

Answer incoming calls (inbound) or make outbound calls to international clients.

Listen to customer issues and provide clear solutions.

Handle billing, accounts, or technical support queries.

Maintain high customer satisfaction scores.

Update customer details and notes accurately in the system software

Preferred candidate profile

Minimum 6 Months of international Sales / International BPO or voice process experience is strongly preferred.

Clear, fluent, and neutral or near-neutral accent with strong listening comprehension.

Empathy, patience, and the ability to de-escalate customer concerns quickly.

5 Days working

Rotational Night Shift

2-Rotational Off