Walk-in | Insurance Advisor

ICICI Lombard Group; Thane, Panvel, Navi Mumbai; On-site; INR 240,000 - 360,000; Full time

Job summary

ICICI Lombard invites applications for a Customer Relationship Executive in the Thane region. The role focuses on outbound calling to convert leads into sales and resolving customer queries with clarity and professionalism.

You will explain product features, ensure compliance and SLA adherence, and strive to meet daily, weekly, and monthly targets while maintaining superior customer service. Freshers may apply with relevant communication skills.

Qualifications

• Excellent communication skills in English and Hindi.
• Convincing and negotiation abilities.
• Willingness to work in flexible shifts.
• Stakeholder management capabilities.
• Proficiency with computers and MS Office tools.

Responsibilities

• Outbound calling and converting lead into sales.
• Customer logs on to the website and CRE calls to understand and sell products.
• Explain product features and benefits to customers.
• Ensure all compliance and SLA of the call are adhered to.
• Achieve daily, weekly, and monthly targets.

Skills

Excellent communication in English & 2

Convincing skill

Flexible with shifts

Stakeholder management

Computer literacy

Education

Full Time Graduate / Post Graduate

Job description

Company name-ICICI Lombard

- *Role Name / Designation:* Customer Relationship Executive

*Address* -Vashi Vishwaroop It Park 13th Floor ICICI Lombard Behind Raghuleela mall opp to vashi railway station.

*Functional / Business Responsibilities:*

• - Outbound calling and converting lead into sales
• - Customer logs on to the website and raises query for the products, CRE to call customer and understand query and sell the product accordingly
• - Explaining the customer's product features and benefits
• - Ensuring all compliance and SLA of the call are adhered
• - Achieving daily, weekly, monthly, targets

*Must Haves:*

• - Excellent Communication Skills in English & Hindi
• - Convincing Skill
• - Flexible with shifts
• - Stakeholder management
• - Computer literacy

*Required Qualification / Experience:*

• - Full Time Graduate / Post Graduate
• - Minimum 1yr of outbound sales experience Fresher Also Apply