Walk-in | Hiring For International Voice Process-Uppal

Sutherland; Hyderabad; In loco; INR 240.000 - 360.000; Tempo pieno

Vantaggi offerti da questo lavoro

Rotational shifts

Two-way cab within 15 km for night-shi

Monthly self-transport allowance up to

Opportunities for development and city

Descrizione del lavoro

Sutherland in Hyderabad is hiring Customer Support Executives for an International Voice Process. This role suits candidates with good English communication who want to start or build a career in international BPO. Training and ongoing support are provided, with opportunities to develop customer-service skills.

The position requires working in rotational/night shifts from the Uppal office. Freshers are welcome, and the company emphasizes professional, empathetic customer interactions and

Competenze

• Freshers may apply and training will be provided.
• Good spoken English and communication skills are essential.
• Strong listening, comprehension, and customer-service abilities.
• Willingness to work in rotational/night shifts and office-based location.

Mansioni

• Handle inbound and outbound calls from international customers.
• Understand queries and provide accurate resolutions.
• Communicate professionally in English.
• Document interactions and maintain records as per guidelines.
• Work effectively as part of a customer service team.

Conoscenze

Freshers welcome

Strong spoken English

Customer service

Interpersonal skills

Problem solving

Descrizione del lavoro

We are hiring Customer Support Executives for an International Voice Process.

This is an excellent opportunity for candidates with good English communication skills who are looking to start or build their career in the international BPO.

For any queries regarding this opportunity, please reach out:

Walk-In:-28-Oct-26 to 30-Oct-26

Timings:- 11am to 2 PM

Interview Location-Sutherland-9th Floor, NSL-2, NSL Arena, Uppal

Work Location-Uppal

Key Responsibilities

• Handle inbound and outbound calls from international customers.
• Understand customer queries and provide appropriate resolutions.
• Communicate professionally and confidently in English.
• Provide accurate information while following process guidelines.
• Handle customer concerns with patience and a positive attitude.
• Maintain quality and productivity standards.
• Follow company policies and process requirements.
• Accurately document customer interactions and maintain records.
• Work effectively as part of a customer service team.

Candidate Requirements

• Freshers can apply.
• Good spoken English and communication skills.
• Good listening and comprehension abilities.
• Strong customer-service and interpersonal skills.
• Ability to handle customer queries professionally.
• Good problem-solving and decision-making skills.
• Comfortable working in rotational/night shifts.
• Willingness to work from the office.
• Candidates from BPO, Customer Service and International Voice processes are welcome.

Benefits:

1. Rotational week offs & Rotational shifts
2. Two-way cab transportation available within a 15 km radius for night shift
3. Monthly self-transport allowance of up to 3,500
4. Opportunities for professional development and career advancement