Walk-in | Mega Hiring For International Voice Process-Uppal

Sutherland; Hyderabad; On-site; INR 240,000 - 420,000; Full time

Benefits offered by this job

Rotational shifts

Night shift cab

Transport allowance

Career growth

Job summary

Sutherland is hiring Customer Support Executives for an International Voice Process at our Uppal location, Hyderabad. Candidates with good English communication skills are invited to build a career in the international BPO sector.

Walk-In from 22-Oct-26 to 24-Oct-26 with interviews at Sutherland, 9th Floor, NSL-2, NSL Arena, Uppal. Will work from office with rotational/night shifts and cab/allowance provisions.

Qualifications

• Freshers to 1 year of experience can apply.
• Good spoken English and communication skills.
• Good listening and comprehension abilities.
• Strong customer-service and interpersonal skills.

Responsibilities

• Handle inbound and outbound calls from international customers.
• Understand customer queries and provide appropriate resolutions.
• Communicate professionally and confidently in English.
• Provide accurate information while following process guidelines.
• Accurately document customer interactions and maintain records.

Skills

Good English

Communication skills

Customer service

Interpersonal skills

Job description

We are hiring Customer Support Executives for an International Voice Process.

This is an excellent opportunity for candidates with good English communication skills who are looking to start or build their career in the international BPO.

Walk-In:-22-Oct-26 to 24-Oct-26

Interview Location-Sutherland-9th Floor, NSL-2, NSL Arena, Uppal

Work Location-Uppal

Key Responsibilities

• Handle inbound and outbound calls from international customers.
• Understand customer queries and provide appropriate resolutions.
• Communicate professionally and confidently in English.
• Provide accurate information while following process guidelines.
• Handle customer concerns with patience and a positive attitude.
• Maintain quality and productivity standards.
• Follow company policies and process requirements.
• Accurately document customer interactions and maintain records.
• Work effectively as part of a customer service team.

Candidate Requirements

• Candidates with freshers to 1 year of experience can apply.
• Good spoken English and communication skills.
• Good listening and comprehension abilities.
• Strong customer-service and interpersonal skills.
• Ability to handle customer queries professionally.
• Good problem-solving and decision-making skills.
• Comfortable working in rotational/night shifts.
• Willingness to work from the office.
• Candidates from BPO, Customer Service and International Voice processes are welcome.

Why Join Us?

• Opportunity to work with international customers.
• Career growth opportunities in the BPO/customer service industry.
• Suitable for both freshers and experienced candidates.
• Professional work environment.
• Opportunity to develop communication and customer-handling skills.

Benefits:

• Rotational week offs & Rotational shifts
• Two-way cab transportation available within a 15 km radius for night shift
• Monthly self-transport allowance of up to 3,500
• Opportunities for professional development and career advancement

Interview Process

• Personal Information
• Screening Question
• Video Interview
• Assessment Test