Walk-in | Front Office Receptionist

Uniqlo; Gurugram District; On-site; INR 300,000 - 420,000; Full time

Job summary

Uniqlo is seeking a Front Desk Assistant to greet visitors, manage the reception area, and maintain records in a fast-paced, multicultural environment.

The role covers call management, administrative support, coordination with vendors, and supporting onboarding and events. Ideal candidates have 1–3 years in reception or admin, with strong MS Office skills and a professional demeanor.

Qualifications

• Excellent verbal and written communication skills.
• Professional appearance and strong customer-service orientation.
• Proficient in Microsoft Office applications.
• Excellent organizational and multitasking abilities.
• Ability to maintain confidentiality and professionalism.
• Positive attitude and problem-solving mindset.
• Ability to work effectively in a fast-paced multicultural environment.

Responsibilities

• Greet and assist visitors, guests, and vendors in a professional and courteous manner.
• Manage the reception area and maintain a welcoming office environment.
• Maintain visitor records and issue visitor passes as per company policies and procedures.
• Answer, screen, and route incoming telephone calls.
• Handle general inquiries and direct them to the appropriate departments.
• Receive, sort, and distribute incoming mail, couriers, and deliveries.
• Schedule meeting rooms and coordinate meeting arrangements.
• Support travel bookings, hotel reservations, transportation arrangements, and logistics coordination as required.
• Monitor office supplies inventory and coordinate replenishment.
• Assist with data entry, filing, documentation, and record management activities.
• Coordinate with vendors, housekeeping, security, and facility management teams.
• Support employee onboarding activities and office administration processes.
• Assist in organizing company events, meetings, training programs, and employee engagement initiatives.

Skills

Communication skills

Customer service

Multitasking

Confidentiality

Professional appearance

Multicultural awareness

Education

Graduate in any discipline

Tools

Microsoft Office

Job description

Role & responsibilities

Front Desk Management

• Greet and assist visitors, guests, and vendors in a professional and courteous manner.
• Manage the reception area and maintain a welcoming office environment.
• Maintain visitor records and issue visitor passes as per company policies and procedures.

Call & Communication Management

• Answer, screen, and route incoming telephone calls.
• Handle general inquiries and direct them to the appropriate departments.
• Receive, sort, and distribute incoming mail, couriers, and deliveries.

Administrative Support

• Schedule meeting rooms and coordinate meeting arrangements.
• Support travel bookings, hotel reservations, transportation arrangements, and logistics coordination as required.
• Monitor office supplies inventory and coordinate replenishment.
• Assist with data entry, filing, documentation, and record management activities.

Coordination & Support

• Coordinate with vendors, housekeeping, security, and facility management teams.
• Support employee onboarding activities and office administration processes.
• Assist in organizing company events, meetings, training programs, and employee engagement initiatives.

Skills & Competencies

• Excellent verbal and written communication skills.
• Professional appearance and strong customer-service orientation.
• Good knowledge of Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Strong organizational and multitasking abilities.
• Ability to maintain confidentiality and professionalism.
• Positive attitude and problem-solving mindset.
• Ability to work effectively in a fast-paced and multicultural environment.

Preferred candidate profile

Graduate in any discipline.

• 1-3 years of experience in reception, front desk, administration, or customer-facing roles.
• Experience in retail, hospitality, or multinational corporate environments will be an added advantage.