Front Desk Receptionist

Truhome Finance Ltd; Mumbai; On-site; INR 240,000 - 360,000; Full time

Job summary

Truhome Finance Ltd is seeking a proactive Front Desk & Administration Executive to support office operations, visitor management, and executive coordination. The role emphasizes hospitality, communication, and seamless office functionality.

You will greet guests, manage schedules, coordinate meetings, and assist senior management with travel and logistics, ensuring professional and discrete handling of information.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal and customer service orientation.
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
• Highly organized with keen attention to detail.
• Professional appearance and grooming.
• Ability to multitask and prioritize.
• Maintain confidentiality and discretion.
• Service-oriented and courteous demeanor.

Responsibilities

• Greet and assist visitors at the front desk.
• Manage visitor check-in/check-out and logs.
• Handle inquiries and direct visitors appropriately.
• Maintain reception area standards and guest relations.
• Coordinate meeting room bookings and arrangements.
• Arrange refreshments, transport, and guest needs.
• Manage calls, emails, couriers, and correspondence.
• Track and replenish office supplies and maintain records.
• Coordinate with housekeeping, security, and facilities.
• Manage calendars and appointments for senior executives.
• Arrange travel, itineraries, and logistics for executives.
• Act as liaison between senior executive and stakeholders.

Skills

Verbal & written communication

Interpersonal skills

Customer service

Organizational skills

Attention to detail

Professional appearance

Multitasking

Prioritization

Confidentiality

Service-oriented

Tools

MS Office

Job description

JOB OVERVIEW:

This role combines front desk operations, visitor management, and administrative responsibilities, along with executive support to senior management. The incumbent will ensure a seamless office experience through efficient coordination, strong communication, and a hospitality-driven approach.

Role & responsibilities

Front Desk & Visitor Management

• Greet and welcome visitors, clients, and guests professionally
• Manage visitor check-in/check-out and maintain logs
• Handle inquiries and direct visitors appropriately
• Maintain reception area standards Guest Relations & Hospitality
• Manage meeting room bookings and arrangements
• Coordinate refreshments, transport, and guest needs
• Address guest concerns with a customer-first approach Office Administration & Coordination
• Manage calls, emails, couriers, and correspondence
• Track and replenish office supplies
• Maintain records and documentation
• Coordinate with housekeeping, security, and facilities
• Manage calendars and appointments for senior executive
• Arrange travel, itineraries, and logistics Communication & Coordination
• Act as liaison between senior executive and stakeholders
• Ensure smooth information flow across departments

Preferred candidate profile

• Excellent verbal and written communication skills
• Strong interpersonal and customer service orientation
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
• High level of organization and attention to detail
• Professional appearance and grooming
• Ability to multitask and prioritize effectively
• Strong sense of confidentiality and discretion
• Pleasant, disciplined, and service-oriented personality